Business Operations Coordinator

Job Overview

This position will report to the General Manager.

Responsibilities and Duties

• Regularly prepare customer statements, send invoices, and collect payments in accordance with the credit terms agreed upon in the customer contract. Regularly follow up on customer reconciliation progress, provide timely feedback and answer customer inquiries regarding billing charges.
• Weekly summarize and monitor customer balance trends, generate reports and analysis, and develop weekly collection plans based on these reports.
• Regularly monitor key customer payment collection progress, promptly report progress to the corresponding business manager and superiors, identify potential risks in the collection process, and provide solutions.
• Focus on business needs and promptly propose process optimization suggestions related to customer bill reconciliation and collection management.
• Manage general office duties and other daily administrative tasks to ensure smooth logistics operations.

Qualifications

We offer

Seniority level

Employment type

Job function

Industries

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