Esta oferta de trabajo no está disponible en tu país.
Customer Success Engineer
My Web3 Startup, , Spain, EspañaHace 9 días
Descripción del trabajoBring great energy , positivity , and clarity to every interaction. Provide structured updates, answer questions, and build confidence. Delivery Coordination Translate technical details into clear updates for clients. Keep scope and deliverables under control, flag risks early. Organize tasks in Notion / Slack and follow up to make sure nothing slips. Onboarding & Kickoff Align on goals, scope, and success metrics early. Ensure early wins in the first 1–2 weeks. Launch & Handover Prepare handover docs, Loom tutorials, and training. Run smooth launches with proactive comms and fallback plans. Client Success Spot upsell opportunities and ways we can add more value. Celebrate wins and keep relationships strong post-delivery. Absolute requirement you must have worked at a development agency before. Strong communication skills — you're naturally clear, empathetic, and enjoyable to talk to. Good energy — you transmit positivity and professionalism in every client interaction. Technical fluency — you don\'t need to code daily, but you can understand and explain how full-stack JS apps and Web3 integrations work. Agency processes — you're familiar with how dev / design teams run projects (tools, handoffs, sprints). Languages — strong English (written & spoken). Spanish is a big plus. Proactive mindset — you anticipate issues, solve problems before they escalate, and care deeply about delivering high-quality projects. Fully remote role, flexible schedule. A young, ambitious team (we move fast, no bureaucracy). A role that grows with you — we're scaling fast, and you'll have space to step up. The chance to directly shape how we deliver projects and build long-term client relationships.
Overview
We're a small but fast-growing Web3 development agency (14 people right now) and we're looking for a Customer Success Engineer (CSE) / Technical Account Manager to join our team.
Salary : $2,000–$3,000 / month depending on experience.
Location : Europe or LATAM
This is not a corporate environment — we're young, flexible, and fast-paced. Most of our team is based in Western Europe, fully remote. As long as you're getting things done, you can set up your day however you like (we just ask for 8 working hours between 9am–9pm CEST).
What the Role Looks Like
This is a client-facing + delivery role .
- Bridge between clients and developers — making sure communication flows smoothly, projects stay on track, and clients feel supported from kickoff to launch.
- Client Communication
Be the main point of contact for clients over chat and calls.
Communicate daily with devs to understand exactly where each project stands.
Welcome clients, set up Slack / Telegram groups, repos, and project boards.
Manage final delivery timelines and checklists.
Build long-term trust and reduce stress during crunch times.
What We're Looking For
What You'll Get
#J-18808-Ljbffr
Crear una alerta de empleo para esta búsqueda
Customer Engineer • , , Spain, España
Ofertas relacionadas
Stablecoins and blockchains are upgrading the world’s financial system — and Crossmint lets companies harness their power with ease.
Crossmint is a one-stop-shop developer platform for building mode...Mostrar másÚltima actualización: hace 1 día
You’re a jack-of-all-trades with a passion for cool technology and interacting with people and making them happy.You’re a self-starter who’s good at triaging problems and working on the most import...Mostrar másÚltima actualización: hace 14 días
Circit is a fast-growing B2B SaaS company that is on a mission to make business verifiable in real-time.We are creating a global asset verification platform that allows auditors to deliver higher q...Mostrar másÚltima actualización: hace más de 30 días
As an Azeus Convene Customer Success Specialist, your will be the dedicated Account Manager for your assigned customers, overseeing their entire journey as serving as the intial point for escalatio...Mostrar másÚltima actualización: hace 4 días
- Oferta promocionada
- Nueva oferta
Customer Success Engineer
My Web3 StartupMadrid, Madrid, España We're a small but fast-growing Web3 development agency (14 people right now) and we're looking for a Customer Success Engineer (CSE) / Technical.Mostrar másÚltima actualización: hace 8 horas
Customer Success Engineer (NYC / MIA / Spain)
CrossmintSpain, ESQuick Apply
- Oferta promocionada
- Nueva oferta
Ix481 | Afterhours Customer Success Manager
SS&C IntralinksMadrid, Madrid, España About the Team The global Customer Success team is integral in creating long-term value for our customers and ensuring their success with our technology.
This team is highly regarded as trusted adv...Mostrar másÚltima actualización: hace 8 horas
Customer Success Manager (EMEA)
ConstructorESTeletrabajo
Quick Apply
- Oferta promocionada
- Nueva oferta
Customer Success Manager - Low Touch (EMEA)
n8nMadrid, Madrid, España Overview n8n is a workflow automation platform that combines AI capabilities with business process automation.We enable technical teams to move from code to no-code, backed by a community of build...Mostrar másÚltima actualización: hace 8 horas
- Oferta promocionada
Customer Success Manager
ArtisanKingdom Of Spain, España She finds and researches leads, writes emails in your company’s tone of voice, runs outbound sequences, manages deliverability, and self-optimizes over time.
Human teams use Artisan as their.We’re Y...Mostrar másÚltima actualización: hace 14 días
Customer Success Manager, English Speaking
Circit LimitedMadrid, Community of Madrid, ESTeletrabajo
Quick Apply
- Oferta promocionada
- Nueva oferta
Account / Customer Success Manager
RichBrainsMadrid, Madrid, España Are you passionate about building long-term client relationships and making sure that great software delivers real business value? We're looking for an experienced.Mostrar másÚltima actualización: hace 8 horas
- Oferta promocionada
Head of Customer Success
savi SpainMadrid, Comunidad de Madrid, España Estás listo para liderar el futuro del Customer Success? En savi, estamos en búsqueda de un Head of Customer Success visionario que se una a nuestro equipo de liderazgo para impulsar el crecimiento...Mostrar másÚltima actualización: hace 5 días
- Oferta promocionada
- Nueva oferta
Customer Success
HarrisonMadrid, Madrid, España We're pioneering AI technologies that help raise the standard of healthcare for millions of people every day.Well-funded and global, backed by world-class investors.
Aware Super, Blackbird Ventures,...Mostrar másÚltima actualización: hace 8 horas
- Oferta promocionada
Customer Success Manager
DaluxMadrid, España Primero, ¿quién diablos es Dalux?.Dalux es una empresa innovadora de Contech, que se compromete a ampliar los límites de cómo la tecnología puede garantizar una industria inmobiliaria y de construc...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
- Nueva oferta
Customer Success Manager
Planet paymentMadrid, Madrid, España About Planet Planet is a global technology company delivering next-generation PMS and payments solutions purpose-built for the hospitality industry.
With a heritage of over 40 years in hotel techno...Mostrar másÚltima actualización: hace 8 horas
- Oferta promocionada
Customer Success Manager
BrandBastionmadrid, madrid, España Get AI-powered advice on this job and more exclusive features.Sign in to access AI-powered advices.Continue with Google Continue with Google.
Continue with Google Continue with Google.Continue with ...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
Senior Customer Success Manager | EMEA
Deel, , Spain, España Senior Customer Success Manager | EMEA.Deel is the all-in-one payroll and HR platform for global teams.Our vision is to unlock global opportunity for every person, team, and business.Deel combines ...Mostrar másÚltima actualización: hace 4 días
- Oferta promocionada
- Nueva oferta
Customer Success Manager
CONEXIONHRMadrid, Madrid, España We are looking for a passionate, results-driven and data-oriented Customer Success Manager to join the team of a fast-growing global tech company.
This role is key to managing relationships with hig...Mostrar másÚltima actualización: hace 8 horas
- Oferta promocionada
- Nueva oferta
Customer Success Manager
SS&CMadrid, Madrid, España As a leading financial services and healthcare technology company, SS&C is headquartered in Windsor, Connecticut, and has 27,000 employees across 35 countries.
Over 20,000 financial services and hea...Mostrar másÚltima actualización: hace 8 horas
- Oferta promocionada
Customer Success Engineer
Infotree Global SolutionsMadrid, Comunidad de Madrid, España Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Infotree Global Solutions.
Senior Recruitment Consultant at Infotree...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
Customer Success B2b
ParlemKingdom Of Spain, España Parlem és l’operadora de telecomunicacions nascuda a Catalunya que ofereix serveis integrals de mòbil, Internet, fix i televisió i que aspira a donar servei als seus clients a qualsevol racó del mó...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
- Nueva oferta
Customer Success Manager
VusionGroupMadrid, Madrid, España Join to apply for the Customer Success Manager role at VusionGroup.Join to apply for the Customer Success Manager role at VusionGroup.
Get AI-powered advice on this job and more exclusive features.A...Mostrar másÚltima actualización: hace 8 horas
Customer Success Specialist
Azeus ConveneESTeletrabajo
Quick Apply