Customer Success Manager

We are looking for a passionate, results-driven and data-oriented Customer Success Manager to join the team of a fast-growing global tech company. This role is key to managing relationships with high-value strategic accounts, collaborating with internal teams (product, marketing, support, and sales), and ensuring customers derive maximum value from the platform.

The role :

As a Customer Success Manager, you’ll coordinate the post-sales customer lifecycle, drive product adoption, build strong executive relationships, and support customers in defining and executing their success roadmap. This is an ideal opportunity for someone with experience in consulting or customer success who enjoys working with data, technology, and cross-functional teams.

What You’ll Do :

Serve as the primary business contact for a select portfolio of enterprise customers.

Deeply understand your clients’ business needs and develop long-term strategic goals.

Build and execute roadmaps aligned with customers’ objectives and product value realization.

Drive adoption, satisfaction, retention, and