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Senior People Operations Manager (HR), EMEA

MorningstarMadrid, Comunidad de Madrid, España

Hace más de 30 días

Descripción del trabajo

Senior People Operations Manager (HR), EMEA

Join to apply for the Senior People Operations Manager (HR), EMEA role at Morningstar

Senior People Operations Manager (HR), EMEA

Join to apply for the Senior People Operations Manager (HR), EMEA role at Morningstar

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The Team : The People & Culture (HR) team plays an essential role in supporting our company’s strategic initiatives, day-to-day operations, and infrastructure. As a steward of Morningstar’s unique culture, we invest in our employees and offer a place where talented, driven people can grow; and where they are trusted to help investors reach their financial goals. By helping Morningstar employees succeed we contribute to Morningstar’s success.

The Role : As Senior People Operations Manager, EMEA, you will play a pivotal leadership role in shaping and driving a high-performing People Operations function that delivers exceptional employee experience and supports business growth across the EMEA region. You will lead a team that serves as the primary point of contact for employee support, while ensuring operational excellence across the People & Culture (P&C) team, through programs and processes.

This role requires a strategic thinker with a hands-on approach, strong team leadership skills, and a passion for continuous improvement. You will collaborate closely with global and regional P&C leaders to ensure alignment and consistency across our HR operations and programs.

This role reports to the Head of People & Culture, EMEA and is based in our Madrid office.

Responsibilities :

Build, lead and inspire a high-performing People Operations team in EMEA, fostering a culture of excellence, accountability and trust
Attract, coach and develop team members, supporting professional growth and career advancement
Champion a high-impact, service-driven approach that prioritizes employee satisfaction and operational efficiency
Deliver measurable business value through enhanced efficiency, automation and process improvement.
Monitor and evaluate KPIs to track, manage and improve existing metrics and identify future measurement opportunities to help drive the ability to make informed business decisions
Partner with the global Director of Operations (based in the US) to coordinate the global operations roadmap and priority planning in conjunction with key partners such as P&C PMO, Finance and Central Tech (Workday, ServiceNow).
Partner with People & Culture leaders to establish best in class strategy and practices for delivering employee programs

Qualifications

Excellent people leadership skills with experience of managing HR / People Operations teams within a global organization

Proven track record of leading a high-performing team and a strong ability to coach and mentor team members

Ability to develop a vision, communicate it, and inspire supporters of Morningstar’s People & Culture philosophies

Proven experience in business process optimization, service delivery automation, and data analytics

Adept at using HR technology (Workday, ServiceNow) and data to inform decisions and improve service

High attention to detail, problem-solving mindset, and a commitment to continuous improvement

Morningstar’s hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We’ve found that we’re at our best when we’re purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues.

302_MstarEurServSL Morningstar Europe Services, S.L. Legal Entity

Seniority level

Director

Employment type

Full-time

Job function

Human Resources

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