E-commerce Experience Optimization Lead

Overview

At the forefront of e-commerce innovation, we\'re shaping the digital commerce landscape. About Us : Our innovative platform connects buyers and sellers seamlessly, offering a dynamic shopping experience through strategic partnerships with forward-thinking brands across diverse categories. Based in Madrid, our global teams collaborate to develop cutting-edge e-commerce platforms. Your Role : We seek an ambitious and proactive E-commerce Experience Optimization Lead to spearhead key programs focused on enhancing the seller experience. You will be responsible for setting and monitoring performance metrics, identifying operational inefficiencies, and collaborating with cross-functional teams to define best practices and drive continuous improvement.

Key Responsibilities

• Lead e-commerce experience optimization planning, including KPI setting, monitoring key metrics, identifying operational inefficiencies, and defining best practices.
• Design and launch new programs to improve the overall seller experience and support business objectives.
• Be an expert in using data to measure and analyze business performance.
• Analyze operational efficiency and build business models to guide decision-making.
• Own and manage P&L and budgeting for e-commerce experience optimization programs, ensuring efficient resource allocation and alignment with financial goals.
• Explore business opportunities, uncover insights, and identify targeted areas for growth.
• Collaborate with various expert teams to rollout effective products and services improvements.
• Manage the relationship with external partners supporting seller onboarding.
• Drive alignment between stakeholders and act as main point of contact.

Requirements

Application Process

If you\'re ready to embark on this exciting journey, please submit your CV in English. Please note that this role requires working 100% from the office. Our offices are conveniently located near Metro Station Avenida de América.

Whether you meet every requirement or bring a unique blend of skills, we encourage applications from those who can contribute distinct perspectives to our team. Join us and let\'s shape the e-commerce landscape together.

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