Darkroom Madrid, Community of Madrid, Spain
About Darkroom
Darkroom is a technology‑driven growth marketing firm focused on growth‑stage consumer companies. Founded in 2017, we combine senior human resources with an agentic technology stack to enhance output, efficiency, and revenue generation for our clients. Our model deploys a universal AI commerce layer called Matter. We have generated billions of dollars in trackable revenue across e‑commerce marketplace, direct‑to‑consumer, and social commerce programs.
About The Role
We are hiring a Design Director — a visionary leader with strong design background who thrives in driving high‑quality design execution across various platforms and managing creative talent. This role requires deep experience in branded UI / UX design, ownership of multiple web design engagements, and the ability to balance game‑changing UI, conversion‑oriented UX, and technical feasibility on tight timelines. You will present designs to clients, handle feedback, collaborate with developers, and "sell" design solutions and trade‑offs.
This fully remote position operates in the EST time zone and all business is conducted 100% in English.
Senior Individual Contributor Responsibilities
- Lead 1‑3 UI / UX engagements focused on branded e‑commerce websites.
- Emphasize branded UI, conversion‑focused UX, and clarity in design approaches.
- Present design work to clients, explaining design choices based on effective reasoning and UX principles.
- Manage design projects independently from discovery to hand‑off, adhering to timelines and collaborating with developers to ensure feasibility.
- Develop component systems and maintain design guidelines for consistency.
Management Responsibilities
Manage a team of designers, starting with 2‑4 direct reports and expanding as the team grows. Provide support in strategy, project management, design feedback, performance evaluation, and handling escalations.Conduct weekly 1 : 1s with direct reports to assess client health, offer feedback, and oversee career development.Ensure high‑quality work output from direct reports, focusing on visual craft, UX expertise, and meeting deadlines.Collaborate with cross‑functional teams—including marketers, strategists, developers, and clients—to develop project plans, understand business objectives, and address client issues.Refine internal processes for client work in coordination with the Director of Creative. Provide training and feedback to enhance the skills of the design team.You Should Apply if this Sounds Like You
3‑6+ years of senior‑level web design experience with e‑commerce companies; at least 1 year of people‑management experience preferred.Digital portfolio showcasing web design and branding skills, including color theory, hierarchy, composition, and typography.Self‑motivated, proactive, and detail‑oriented with a strong sense of ownership.Experience collaborating with developers and documenting designs for development hand‑off.Comfortable with client‑facing responsibilities in English, including leading discovery calls and resolving client feedback.Capable of providing constructive internal feedback and guiding direct reports to improve their work.Ability to tackle ambiguous problems, understand business challenges, design solutions, and execute them effectively.Proficiency in Figma (Auto Layout, Components, Variants) is essential.Experience with Adobe Creative Suite (Photoshop, Illustrator) is required.Bonus : Familiarity with HTML / CSS or frameworks like Tailwind.Working at Darkroom
Darkroom is not a typical agency. We look for A‑players who build something great. There is no room for mediocrity; candidates who are not at the top of their game do not last. We move fast, think deeply, and expect every team member to bring insight and rigor to everything they touch. We hold a high bar for performance, creativity, and ownership—and we also support each other relentlessly. No egos, no red tape—just world‑class talent building something remarkable.
We believe in autonomy with accountability , truth over comfort , and outcomes over optics . If you want to build and win alongside some of the smartest people in the business, you’ll thrive here.
Location, location (or no) location : Remote‑first culture with a strong community base. Hubs in the Bay Area, New York, Philly, Lisbon, São Paulo, and Barcelona.Parental Leave : flexible parental leave benefits to support new parents during this important transition, ensuring time to bond with their families while maintaining work‑life balance.Endless opportunities for growth : Our agency gives interns insights beyond their niche. Grow your skills and interests beyond your niche and stay at the forefront of the industry through cross‑functional collaboration.Equal Opportunity Statement
Darkroom is an equal opportunity workplace—we are dedicated to employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Seniority level
Mid‑Senior levelEmployment type
Full‑timeJob function
Design, Art / Creative, and Information TechnologyIndustries
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