Digital Communications Specialist

Global Digital Communications

Verisure is on the lookout for a talented, innovative, and passionate Digital Communications Specialist to join our dynamic and successful global Communications Team . This exciting role is based in Madrid and reports to the Senior Global Digital Communications Manager.

The ideal candidate will play a key role in shaping our global digital communication strategy, helping us understand and enhance our e-reputation while boosting brand visibility across 17 countries . This dynamic, multicultural position offers opportunities for continuous learning and professional growth.

At Verisure, success is driven by our people , and we are committed to investing in them every day. Joining Verisure means becoming part of an industry-leading, world-class company that thrives on a strong entrepreneurial spirit.

Key Responsibilities :

• Support the development and implementation of our global digital communication strategy aligned with company goals.
• Monitor and analyse the company’s online reputation (including key stakeholders such as the Management Team) to address potential risks or negative sentiment across digital platforms. Develop strategies for improvement.
• Lead active listening efforts across digital platforms to track conversations about Verisure, identify emerging issues or opportunities, and provide timely responses.
• Support issue and crisis management efforts for early detection and to avoid escalation.
• Conduct analysis of digital assets to ensure consistent brand presence across different channels.
• Develop content strategies and calendars to showcase our corporate brand across various channels (corporate website, blogs, social media, etc.).
• Create reports to track our performance.
• Support local teams as needed by sharing best practices, providing training, etc.
• Gather best practices from within and outside the company and stay updated on digital communication trends and emerging tools.

Location

This position will be based in Madrid.

Reporting and organisation structure

This position will report into the Senior Global Digital Communications Manager.

Requirements :

Education and Experience :

Technical Skills :

Soft Skills

Languages :

Strong fit with our Company DNA

Passionate in Everything We Do : Our people bring a contagious energy and a sense of urgency that is unmistakable. We create a vision and inspire others around that vision with full engagement and focus. We are all-in, and we love what we do.

Committed to Making a Difference : We are courageous, we deliver what we promise through hard work and resilience. We make a difference, through operating with discipline and doing what is needed. We are hands-on, and we aren’t afraid to get into the detail. We deliver results and we execute with excellence.

Always Innovating : Our people make the impossible possible; it’s a continuous state of mind. We are purpose-driven, curious and we challenge the status quo. We believe good ideas travel, we share and reapply. We take smart risks, and we are not afraid to fail. We believe innovation can be big or small.

Winning as a Team : We are determined to become number 1, and to do that we need to listen to one another, collaborate and work together. We play our part, fueled by a winning attitude and a fighting spirit. We celebrate our successes. We play to our strengths and our diversity to deliver even better outcomes, while developing and supporting one another. We believe that together we go further, and that nothing is impossible.

With Trust & Responsibility : Our people take responsibility for the people we protect. We are accountable and reliable. We role model operating with integrity. We trust and empower one another to do the right thing, always. We deliver on our promise through world-class expertise and meticulous know-how. And, we do this with humility while being honoured to play such an important role in society.

Diversity, inclusion, equity, and belonging at Verisure

At Verisure, we are committed to fostering a diverse and inclusive workplace, recognising that diversity of thought and background only makes our teams stronger and more innovative. We reject all forms of discrimination and bias, and we believe in access to opportunities for everyone, regardless of gender, age, disability status, race, sexual orientation, or any other status.

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