Client Delivery Excellence (CDE) Change & Communications Lead

Overview

Client Delivery Excellence (CDE) is our multi-year; multi-functional program focused on innovating the delivery of our consulting services. Our goal is to exceed client expectations in evolving markets while creating exciting new opportunities for our team.

This program involves :

• Identifying and harmonizing best practice work processes, associated tools, and outputs.
• Leveraging ERM’s global capabilities through an enhanced global operating model.
• Understanding how the latest advancements in technology, such as automation and AI, can improve our ways of working to increase client value

The CDE Change & Communications Lead focuses on driving organizational change to support the Client Delivery Excellence program aimed at innovating consulting service delivery and leveraging global capabilities and technology advancements. This position ensures rapid adoption of changes with minimal disruption and maximizes the program’s return on investment. This role is part of the CDE Program Leadership team, reporting to the Global Head of CDE.

We anticipate significant changes in a short timeframe, necessitating proactive management of our workforce in a strategic manner. The CC Lead is dedicated to achieving rapid adoption with minimal business disruption, ensuring we realize the intended return on investment (ROI) for our CDE program at the desired scale and pace.

Key Accountabilities & Responsibilities

Influence And Decision Making Authority

Job Requirements & Capabilities

Required experience :

Preferred :

Job specific capabilities / skills :

#J-18808-Ljbffr