Technical Support Advisor Portuguese + English On-site in La Coruña

Technical Support Advisor Portuguese + English On-site in La Coruña

Job Details

Location : La Coruña, Spain

Languages : Portuguese + English

Start Date : ASAP

Schedule : Monday to Friday, 9 : 00 to 19 : 00

Work Mode : On-site

Your Mission

Join a dynamic international team in beautiful La Coruña , where technology meets customer care.

As a Technical Support Advisor , youll be the go-to expert for assisting users, solving technical issues, and ensuring every interaction leaves a positive impact.

Your mission? To make technology simple and enjoyable for everyone who reaches out for your help.

What Youll Do

Provide first-class technical support to customers via phone, email, or chat.

Diagnose and troubleshoot software or hardware issues efficiently.

Guide users through step-by-step solutions with clarity and patience.

Escalate complex cases to higher-level teams when necessary.

Keep detailed records of customer interactions and technical solutions.

Collaborate with your colleagues to ensure a smooth customer experience.

What You Bring

Fluency in Portuguese and English (both written and spoken).

Strong communication and problem-solving skills.

Basic understanding of computer systems, networks, and mobile technologies.

A customer-oriented mindset and a passion for helping people.

Ability to work independently and within a team in a fast-paced environment.

What We Offer

A full-time, stable contract with working hours that respect your personal life.

Professional training to help you become a true tech expert.

A friendly, multicultural team that values collaboration and growth.

Opportunities for career development within an international environment.

Modern office space in La Coruña , close to everything you need.

Apply today and join our international team in La Coruña!

To apply, please send your CV and a short paragraph about yourself to zineb.juedi@cbtalents.org