Client Relationship Manager

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units / beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit .

JOB DESCRIPTION SUMMARY

About the job

About the Role

The Client Relationship Manager is responsible for establishing, developing and maintaining business-to-business (B2B) relationships for our Spanish portfolios across Student Accommodation, Multifamily (Build to Rent), and Flexible Living. You will support the delivery of our B2B leasing strategies to drive the leasing performance of our properties and portfolios through relationship selling with corporate businesses, universities, and external agencies, as well as managing the sales process from prospect to operational handover for check-in.

Key Responsibilities

Design and execute the B2B acquisition strategy for the PBSA (Purpose-Built Student Accommodation) business line in Spain.

Identify, approach, and close commercial agreements with public and private universities, language schools, international mobility agencies, and other educational institutions.

Build and manage a strong institutional pipeline to drive high-volume reservations through long-term partnerships.

Leverage your existing network and contact list to gain access to key decision-makers within universities and educational organizations (housing offices, international departments, Erasmus coordinators, etc.).

Act as a strategic partner to academic institutions, building long-term, trust-based relationships.

Lead the negotiation of framework agreements, group bookings, room blocks, and special terms for institutional partners.

Ensure delivery of the B2B leasing budget and maximize contribution to overall occupancy targets.

Work closely with marketing, revenue, and operations to align inventory, pricing, messaging, and partner support.

Provide continuous market feedback to improve the value proposition and B2B positioning of the PBSA brand.

Represent the brand at education fairs, university housing events, and industry conferences across Spain and Europe.

Position the company as a top-tier accommodation provider in the eyes of student-focused institutions.

About You

You're a seasoned B2B sales professional with at least 5 years of experience and a strong track record in forging commercial partnerships—particularly within real estate, education, hospitality, or student mobility. You bring a well-established network in the Spanish university space, from housing directors to international office leaders.

Fluent in Spanish and English, you're confident navigating long sales cycles, managing complex deals from pitch to close, and influencing senior stakeholders. Strategic yet hands-on, you work independently, execute with focus, and thrive on building lasting relationships. Based in Madrid, you're ready to travel and make things happen—across Spain and beyond.

What We Offer

We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more.

About Greystar

Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystar’s pan – European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain.

One of Greystar’s core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site at DESCRIPTION

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