Head of Retail, Iberia

Solicitar empleo de Head of Retail (Iberia) en BESTSECRET Group

Solicitar empleo de Head of Retail (Iberia) en BESTSECRET Group

BESTSECRET is the leading European online destination for premium and luxury off-price fashion. The Group offers its members in 27 countries across Europe a superior brand portfolio complemented by a high-end shopping experience. At the same time, BESTSECRET enables its brand partners to clear overstock at scale with minimum visibility and maximum brand equity protection. The unique business model is based on its closed character with an invitation-only customer membership, longstanding brand partner and customer relationships, combined with a tech-focused mindset. BESTSECRET has a strong track record of profitable growth over many years. It generated preliminary revenues of approx. EUR 1,415 million in 2024 and employs around 2,300 people from over 90 nations. The Group draws on a heritage of 100 years in the textile and fashion industry and today is owned by Permira Funds and the founding families Schustermann and Borenstein.

About BESTSECRET GROUP

We are a leading European members-only online destination for premium and luxury off-price fashion. Partnering with over 3,000 international brands, our tech-focused mindset and strong commitment to sustainability drive a truly unique experience for our members. With nearly 100 years of experience and a major tech transformation ahead, BestSecret is scaling at pace to become one of Europe’s most exciting ecommerce players. We are proud to have a diverse team of over 1,700 employees from over 80 countries and are committed to further building out our international team with the very best talent based at our various hubs across Europe.

Key Responsibilities

Build up and scale our retail business in Spain and Portugal :

You will identify and evaluate new market opportunities in alignment with our company growth strategy, select sites and locations, negotiate lease deals together with our indirect procurement team from start to end and manage successful store openings, ensuring seamless operational launch and staffing.

To do so, you use your existing strong network to landlords and brokers to find new potential locations. You will also use your knowledge of the local labor market and your personal network to find and hire the right talent to operate the stores.

Based on a clear perspective on the local customer and existing competition you will build an expansion plan and roadmap for the next 5 years to meet our business needs.

Of course, you use your strong negotiation skills to get the best deals possible.

Be a Strategic Leader

You will develop and execute regional business plans to meet sales, profitability, and operational goals.

You will analyze market trends, customer data, and competitive activity to refine strategies and improve performance.

For driving region-wide initiatives you will collaborate closely with other teams in Retail such as marketing, merchandising, P&O and finance.

Drive For Operational Excellence In Your Stores

Together with your team of store managers you ensure consistent delivery on business targets and KPIs such as sales growth, conversion rates, labor efficiency, and customer satisfaction.

You continuously drive improvements and cost-efficiency across all stores.

Build And Lead High-performance Team

Lead and develop a high-performing team of location or store managers and store teams.

Set clear performance goals for the team and provide coaching to develop their skills and capabilities.

Cultivate an environment of innovation and agility, ensuring the team can adapt quickly to the changes needed.

Support recruitment, training, and career development efforts for the store-level teams.

Qualifications & Experience

7+ years of multi-unit retail management experience, preferably in a growth-focused, high-volume off-price environment.

Proven track record of leading successful retail expansions and opening new stores in Iberia.

Strong leadership, team-building, and interpersonal skills.

Financial acumen and data-driven decision-making capabilities.

Ability to travel extensively across the assigned region.

At BESTSECRET, diversity isn't just a trend – it's our professional philosophy. We are dedicated to cultivating an inclusive workplace where everyone's unique talents and backgrounds are celebrated. Applicants from all backgrounds, experiences and perspectives are welcome to join us in our mission towards a more vibrant and inclusive future.

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