Assistant Boutique Manager

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment.

Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.

At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that diverse perspectives foster creativity and knowledge to deliver excellence.

A minimum of 7 to 10 years of management, particularly in the field of luxury retail.

Excellent communication skills in Spanish & English.

Must be available to work retail hours, including weekends.

Strong leadership and customer service skills.

Ability to work in a fast-paced retail store environment. Flexible mindset with the ability to accept change.

Excellent analytical, organizational and interpersonal communication skills required.

Proactive approach to analyzing business needs and human resources.

Ability to motivate and develop a team like Van Cleef & Arpels.

What are we expecting from you?

You support the Boutique Manager in his / her duties by building customer loyalty and leading / developing the sales team in order to optimize and increase turnover and ensure the profitability of the store. In the absence of the Boutique Manager, you are the operational and managerial relay to the team.

• Develop turnover by selling and building customer loyalty, ensure compliance with business practices,
• Be the guarantor of the customer experience and ensure respect for customer service,
• Contribute to the good presentation of products and ensure their development,
• Handle customer disputes process special orders and work closely with operational departments to ensure follow-up.

Management

Manage the team in support of the Boutique Manager to ensure the smooth running of the store and achieve the objectives :

Administrative

Be in charge of the financial, administrative and audit management of the store :

More than a role…. We recruit for a career!

By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.

Upon your arrival, you will be immersed in our enchanting world with training on our history, know-how and creations.

The recruitment process

Send your application online.

If your profile matches our search, you will be contacted by our HR team for an interview.

Along the recruitment process you will meet our Retail Manager, Managing Director for the Market, the Retail Director Europe-CIS, and the Human Resources Director Europe-CIS.

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