Medical Services Specialist with German and English language

Overview

Medical Services Specialist with German and English language – Conduent

Medical Services Specialist - a customer-focused individual who serves as the primary resource for customers contacting the Information Center regarding products and services. The Medical Services Specialist utilizes healthcare experience and product / disease state training to effectively and consistently communicate specific product and / or disease state information via telephone, e-mail and written communication. The role covers a wide range of subjects (e.g., product information, pricing, patient education materials, product quality complaints, adverse experiences and more). The position requires excellent communication and organizational skills and the ability to work independently in a call center environment, building rapport with customers and maintaining relationships. The role may contribute to outbound initiatives delivering specific product messages.

What we offer you :

• 23 days paid holiday per annum.
• Permanent contract.
• EUR 1,50 a day WFH allowance.
• 100% WFH / Remote.
• Medical Insurance scheme.
• Technical hardware equipment is provided by us.
• Referral program that will allow you to earn extra bonuses.
• Access to a global learning platform for personal and professional development.

Responsibilities

Qualifications

Education

EEO and accommodations

Conduent is committed to equal employment opportunity and considers applicants for all positions without regard to race, color, creed, religion, origin, age, gender identity or expression, marital status, sexual orientation, disability or any other legally protected status. Conduent is strongly committed to supporting employing people with disabilities. Necessary accommodations will be provided for successful candidates. Please discuss needs with the recruiter when contacted.

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