Revenue Operations Analyst

Overview

At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.

The Cloud Platform department at Deliverect drives our customers\' success by providing a reliable, scalable, and secure platform for exceptional customer experiences. Our team of engineers and architects continually innovates to equip businesses with cutting-edge technology and deliver unparalleled ordering experiences.

Your Impact : As a Revenue Operations Analyst at Deliverect, you will optimize our GTM teams (Sales, Marketing, and Onboarding) for greater efficiency and effectiveness. You will drive change by balancing strategic project-based initiatives with day-to-day operational support. By leveraging your deep knowledge of CRM platforms, particularly HubSpot, you will contribute to scalable, customer-centric growth. This is a proactive, autonomous role that involves ownership of key operational tasks impacting business outcomes.

What you will do

• Project-Based Initiatives : Lead and deliver quarterly RevOps projects, including reporting improvements, process optimization, and tool enhancements.
• Operational Support : Provide timely day-to-day operational support to GTM teams, troubleshooting and resolving CRM and system-related issues via our ticketing system.
• Data and Reporting : Develop and maintain CRM reporting dashboards, including pipeline forecasting, and use data analysis to provide insights that drive strategic decisions.
• Process Improvement : Identify areas for improvement across GTM processes, workflows, and systems; implement solutions balancing speed with long-term scalability.
• Stakeholder Collaboration : Engage with cross-functional teams (Product, Data, Finance, People) and external vendors to align on priorities and solutions.
• Data Management : Improve how we leverage contact data across systems, ensuring data quality, cleanliness, and compliance.

What you will Bring

Join Our Innovative Journey

We\'re redefining how restaurants and retailers connect with customers globally. We seek agile, ambitious, and resourceful team members who tackle complex challenges, take calculated risks, and contribute to innovative solutions shaping the future of commerce.

What You\'ll Gain by Joining Us

Our Commitment to Inclusion

We are committed to a diverse and inclusive workplace where everyone has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.

Important Information

If you require accommodations during the recruitment process due to disability, please contact

Ready to shape the future of commerce with us? Explore our opportunities and apply today!

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