Revenue Operations Analyst

Overview At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.

The Cloud Platform department at Deliverect drives our customers\' success by providing a reliable, scalable, and secure platform for exceptional customer experiences. Our team of engineers and architects continually innovates to equip businesses with cutting-edge technology and deliver unparalleled ordering experiences.

Your Impact : As a Revenue Operations Analyst at Deliverect, you will optimize our GTM teams (Sales, Marketing, and Onboarding) for greater efficiency and effectiveness. You will drive change by balancing strategic project-based initiatives with day-to-day operational support. By leveraging your deep knowledge of CRM platforms, particularly HubSpot, you will contribute to scalable, customer-centric growth. This is a proactive, autonomous role that involves ownership of key operational tasks impacting business outcomes.

What you will do Project-Based Initiatives : Lead and deliver quarterly RevOps projects, including reporting improvements, process optimization, and tool enhancements.

Operational Support : Provide timely day-to-day operational support to GTM teams, troubleshooting and resolving CRM and system-related issues via our ticketing system.

Data and Reporting : Develop and maintain CRM reporting dashboards, including pipeline forecasting, and use data analysis to provide insights that drive strategic decisions.

Process Improvement : Identify areas for improvement across GTM processes, workflows, and systems; implement solutions balancing speed with long-term scalability.

Stakeholder Collaboration : Engage with cross-functional teams (Product, Data, Finance, People) and external vendors to align on priorities and solutions.

Data Management : Improve how we leverage contact data across systems, ensuring data quality, cleanliness, and compliance.

What you will Bring Experience : 2-5 years in an Operations or similar role (Revenue Ops, Business Ops, or GTM support) within a high-growth tech company.

CRM Expertise : Hands-on CRM experience, with strong knowledge of HubSpot preferred. CRM admin certification is a plus.

Mindset : Curious, proactive, and optimistic with a drive to initiate change. Comfortable working autonomously with ambiguous requirements and balancing quick fixes with long-term solutions.

Skills : Project management, ability to handle multiple priorities, strategic thinking, problem-solving, and data analysis.

Communication : Strong English communication skills; ability to manage diverse stakeholders and translate technical concepts for the GTM team.

Join Our Innovative Journey We\'re redefining how restaurants and retailers connect with customers globally. We seek agile, ambitious, and resourceful team members who tackle complex challenges, take calculated risks, and contribute to innovative solutions shaping the future of commerce.

What You\'ll Gain by Joining Us Invest in Your Growth : A dedicated learning budget to expand skills in this dynamic environment.

Solve Meaningful Challenges : Tackle significant global tech challenges with direct impact.

Drive Innovation : Work on cutting-edge solutions with weekly releases and new features.

Collaborate with a Global Team : Be part of a diverse, international team valuing transparency and varied perspectives.

Be Part of a Unicorn : Join a rapidly scaling SaaS unicorn at the forefront of order management.

Regionally Tailored Rewards : Compensation and benefits reflect the needs of each market.

Our Commitment to Inclusion We are committed to a diverse and inclusive workplace where everyone has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.

Important Information Fluency in English is required; strong written and verbal communication skills are essential.

Applicants must have the legal right to work in the country where the role is based. We are unable to provide relocation or travel financial assistance.

Some roles may require a background check during the screening process.

If you require accommodations during the recruitment process due to disability, please contact talent@deliverect.com.

Ready to shape the future of commerce with us? Explore our opportunities and apply today!

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