Manager (H / F) (CDI)

About the company

With our digital DNA, we thrive on challenges, love to think outside the box, and move with the times.

The Payments & Fraud Manager is responsible for defining and executing the strategic vision for payments and fraud management.

The role ensures the optimization of payment success rates, fraud loss reduction, and continuous improvement of the user experience. Lead fraud strategy, including monitoring, prevention, tools, and KPIs.

Oversee chargeback management, ensuring consistency, cost control, and performance improvement.

Analyze payments and fraud data to identify trends, risks, and optimization opportunities.

Collaborate with Finance, Operations, Product, and Legal teams to ensure smooth payment flows.

Deep knowledge of online payment methods, fraud prevention strategies, and industry regulations.

Negotiation and executive-level communication skills.

Advanced analytical skills with proficiency in SQL, Excel / Google Sheets,BI and fraud tools.

Leadership capabilities for team management and cross-functional collaboration.

Fluent in English (written and spoken).

Hybrid model based in Barcelona.

&##Permanent contract, full-time.

&##Flexible hours.

&##Annual budget for training and development.

&##A project with purpose and room to grow as yourself.

&##