Job Overview
A Performance-Driven Sales Expert
- Contribute to driving sales and achieving objectives on the sales floor.
- Analyze retail performance KPIs, identify opportunities, and establish action plans to address them.
- Stay informed about the watch industry and local market competitive environment.
A Team Leader
Support setting individual and collective objectives, monitor progress, and conduct team member reviews.Shadow and support team members, provide feedback, and develop their skills in their current roles.Maintain a motivated and cohesive team while promoting a positive, inclusive work environment.Assist with hiring new team members.A TAG Heuer Ambassador
Deliver exceptional service to all store visitors.Embody TAG Heuer's brand values and serve as a passionate ambassador within and outside the boutique, especially at events.Ensure grooming, attitudes, and visual merchandising meet luxury standards and guidelines.Nurture relationships with influential locals.A Client Development Specialist
Lead the team to build long-term client relationships.Support setting and tracking collective and individual clienteling objectives (number of outreaches, appointments, sales from appointments).Cultivate qualitative client data collection and leverage it to address clients personally relevantly, capitalizing on growth opportunities.Coordinate event planning according to brand strategy and guidelines, manage stakeholders, and assess ROI.An Operations Excellence Supervisor
Oversee operational processes, front and back, aligning with internal guidelines : inventory, cash, security, store opening and closing, etc.E nsure compliance with internal control policy.S supervise store expenses and maintenance.Key Qualifications
Experience managing in a luxury retail environment.Results-driven business approach.Excellent interpersonal, communication, and presentation skills.Inspirational leadership abilities, capable of coaching and developing a high-performing team.Client-centric mindset focused on recruiting new clients and growing the active client base.Agile management skills for multitasking in a fast-paced environment and working across various roles based on business needs.Languages
Native or fluent in Spanish.Fluent in English.