Technical Support Professional

Overview

Technical Support Engineer

Job Description :

We are seeking an experienced Technical Support Engineer to join our team. As a key member of our support organization, you will be responsible for delivering expert-level technical support on hardware and software across our portfolio of wireless communication solutions.

Responsibilities

• Provide comprehensive post-sales technical support on hardware for Comba wireless products.
• Support sales and marketing teams in technical pre-sales activities such as solution design, product testing, proposal preparation, and on-site product installation and commissioning.
• Deliver technical training to partners, customers, and internal teams; participate in product exhibitions, demos, and technical seminars.
• Troubleshoot and resolve product and system issues in a timely and professional manner, ensuring minimal disruption to customer operations.
• Maintain regular communication with the R&D team to stay updated on product developments and technology trends; ensure technical knowledge is continuously updated.

Qualifications

About Us

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and talented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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