CRM Consultant

Publicis Groupe, the world's second largest communications group, is a solutions platform that is present in more than 100 countries and has more than 98,000 employees. With a unique work philosophy, The Power of One puts clients at the center by promoting the growth of their business through creative agencies (Publicis, Leo Burnett, Publicis Health, Wysiwyg, Nurun and Digitas), media (Zenith, Starcom, Spark and Performics), and areas of transversal knowledge.

Publicis Groupe links Creativity, Technology and Data offering a value proposition that effectively connects brand and consumer.

Overview

Being an employee of Publicis Groupe, you will be part of the exclusive team for one of the most important beauty clients of the group, both in Spain and worldwide. You will join our CRM team, handling primary day-to-day client's CRM planning & operations.

Responsibilities

• Management and monitoring of CRM campaigns end to end.
• Process control and phases of campaign development.
• Departments and teams coordination to achieve campaign delivery and objectives.
• Historical DB analysis and insight extraction.
• Definition of CRM strategies, forecasting and campaign planning.
• Delivery of monthly reports and reporting.
• Support brands in decision making and action development. Design and ideation of reports and dashboarding.

Qualifications

We think you’re awesome if you have advanced knowledge of Excel, knowledge of tools such as Adobe Campaign Classic / Salesforce, and complementary training in HTML & CSS and B2B expertise.

Additional information

Why join us?

We are certified as a Great Place to Work, your happiness, and providing you with an outstanding experience means a lot to us, let's enjoy! Here at Publicis Groupe, we are committed to building a culturally diverse workforce and therefore strongly encourage applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from all individuals, regardless of their background : we do not discriminate on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, or any individual's status in any group or class protected by law.

If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you.

All employees are committed to complying with obligations regarding Information Security and Technologies, obligations related to the use of Artificial Intelligence, obligations stemming from the Quality and Environmental Management System, as well as obligations derived from the Integrity Management System, Corruption Prevention, and the Anti-Bribery and Anti-Corruption Policy. Furthermore, all employees are required to complete mandatory training courses, declarations, and compliance commitments in these areas.

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