IT Incident Resolution Specialist

Find a challenging role as an IT Problem Manager, where you will monitor incident management operations, execute high-quality troubleshooting actions and coordinate with stakeholders.

Key Responsibilities :

• Identify and resolve critical IT incidents.
• Implement root cause analysis and follow up on remediation actions.
• Produce reports on incidents and contribute to process improvement.

The ideal candidate has experience in managing IT incidents, excellent coordination skills and knowledge of ITIL frameworks.

This is an opportunity to work in a collaborative environment and make a meaningful contribution to the team's success.

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