Assistant Business Operations

Join to apply for the Assistant Business Operations role at Ria Money Transfer

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ : EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers, currency exchange, mobile top-up, bill payment, and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

About This Role

We are looking for a Business Operations Assistant to join our Digital team . In this role, you will support the growth of our digital products in Europe by ensuring operational excellence, providing second‑level support to internal stakeholders, and working closely with cross‑functional teams to continuously improve our digital services.

Roles & Responsibilities

• Act as the second level of support for operational inquiries escalated from internal teams such as our Care team.
• Collaborate with Payments, Fraud, Product, Operations and other internal teams to resolve issues, optimize processes, and enhance the customer journey.
• Monitor and analyze digital operations performance, identifying trends, gaps, and opportunities for improvement.
• Support the implementation of initiatives that drive digital growth, customer satisfaction, and operational efficiency.
• Document and communicate recurring issues or feedback to relevant teams to ensure continuous product and service improvements.
• Assist in launching new digital features and services, ensuring smooth operational readiness.
• Contribute to projects aimed at streamlining workflows, improving response times, and reducing customer friction.

Position Requirements

Perks & Benefits

Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Check out our website to learn more about the company at :

Seniority level

Entry level

Employment type

Full-time

Job function

Consulting, Information Technology, and Sales

#J-18808-Ljbffr