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Leader In Service Delivery
METRICAMálaga, Kingdom Of Spain, EspañaHace 19 horas
Descripción del trabajoITIL certification or similar service management methodology (ServiceNow). Proven ability to lead cross-functional teams and projects. Advanced knowledge of web technologies, monitoring tools, and performance analysis. Strong analytical and problem-solving skills. Experience with Agile frameworks (Scrum and Kanban). User-level knowledge of JIRA, Confluence, and Microsoft Teams. Knowledge of relational databases (SQL). High level of English, both written and spoken (B2+ / C1).
We are Métrica, a business consulting, systems integration, IT services and solutions company committed to the Information Society and technological development.
At Métrica, we are looking for a Service Request Manager with at least 4 years of experience for a project with an important client.
The ideal candidate should have the following skills and experience :
- 4+ years of experience in maintenance of web applications based on Java, ideally using Agile methodologies.
- 2+ years of experience in a Service Request Manager role.
- 1+ year of experience in Trade & Supply Chain Finance products;
experience with the Confirming product is a plus.
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Service Delivery • Málaga, Kingdom Of Spain, España
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