Sales Manager

you do need to be passionate.

Our promise to you : We will respect and value your background and perspectives We will work together with integrity We will share our incredible pride for job, company and industry

What we ask of you : Bring passion to all that you do Listen, move fast and think innovatively Speak up, have ideas and share them Believe in customer service, and treating every person with kindness

As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.

Join our family today. Together, we'll make travel better.

Job Scope We are seeking a seasoned sales and marketing professional to drive brand awareness, customer acquisition, and sales effectiveness for the Plaza Premium Group in Madrid. The role requires a deep understanding of the travel ecosystem and consumer lifecycle to develop and execute marketing and sales strategies, contributing to visitation, revenue growth, and enhanced customer experiences.

Job Responsibilities 1. Marketing and Brand Awareness Develop and implement integrated marketing strategies to drive brand awareness, customer acquisition, and revenue growth for the lounge in Madrid. Collaborate with HQ and the regional design team to manage social media profiles and produce quality content for platforms like X (Twitter), Facebook, Instagram, and LinkedIn, tailored to the Spain market. Build and maintain relationships with local press, bloggers, and Key Opinion Leaders (KOLs) to maximize brand exposure. Plan and execute marketing and PR campaigns in collaboration with regional teams, ensuring alignment with brand guidelines. Develop and distribute marketing collateral to support sales and promotional activities. Work with the eCommerce team to implement digital marketing campaigns and update local promotions on the brand website. Conduct regular market research and analysis to understand market dynamics, consumer behavior, and competitor strategies for effective marketing planning. Handle customer service responses, addressing common complaints and establishing resolution processes. Support business development initiatives by creating marketing materials for new business and product launches. 2. Sales Strategy Development and Execution Achieve and exceed annual sales targets for the Plaza Premium Lounge. Develop and execute strategic plans to expand both B2B and B2C customer bases. Identify and pursue potential business opportunities through partnerships with airlines, travel trade partners, hotels, and telecom companies. Effectively communicate PPG’s value proposition through proposals, presentations, and tailored pitches. Forecast future sales trends and adapt strategies accordingly. Analyze and monitor partner performance to identify and capitalize on growth opportunities. 3. Sales Discipline Maintain a structured and disciplined approach to