Solution Engineer

Overview

We build. We create impact.

Reporting to the department responsible for implementing solutions for our customers as a Solutions Engineer, you will act as the main point of contact for Spanish and Portuguese customers, gathering requirements, coordinating project implementation, and ensuring solutions are successfully deployed. You will bridge sales and technical teams, manage timelines and costs, and support configuration and upgrades to guarantee customer satisfaction.

Responsibilities

• For independent or medium-sized retailers, working closely with the sales teams in the area, present VusionGroup solutions and gather customer requirements
• Assemble, lead and unite teams around pre-sales projects to prepare for the roll-out of independent or medium-sized retailers
• Monitor projects using shared tools
• Ensure that deadlines are met and costs controlled
• Act as the single point of contact for customers (internal and external) for all operational issues (technical, integration, upgrade requests and installations)
• Support the rest of the team in the development of upgrades (templates, technical configurations) for all types of customer

Qualifications

Requisitos

Qualifications we’re looking for.

With 3 / 5 years of higher education with a strong IT dimension, you have initial experience in project management and / or IT (development, network, etc.).

You're looking to put your technical skills to good use in a fast-growing international group on a human scale that's a leader in its market.

As a true orchestral conductor, you will be responsible on a daily basis for the progress of your projects and therefore directly for customer satisfaction.

Fluency in Spanish is essential. You will also be able to communicate fluently in both written and spoken English.

Portuguese will be plus

Organised, tenacious, efficient and with excellent interpersonal skills, you are a fast learner and want to take on responsibility within a demanding and ambitious company.

Información adicional

We innovate. We help communities thrive.

VusionGroup has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers.

The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together.

We feel supported. You will too.

VusionGroup is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including :

Pay : Competitive pay and benefits

Schedule : A flexible, hybrid work schedule

Career Growth : E-learning opportunities and workshops, and global mobility potential

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