Danish-Speaking Customer Lifecycle Manager

Key Responsibilities

• Handle customer inquiries via phone, email, and chat, providing timely and accurate information.
• Assist customers with product-related questions, technical support, and issue resolution.
• Process orders, returns, and complaints while maintaining a high level of customer satisfaction.
• Collaborate with internal teams to address customer concerns and elevate issues as needed.
• Maintain up-to-date knowledge of products, services, and industry trends.
• Accurately document interactions and maintain customer records in the CRM system.
• Strive to exceed customer expectations and deliver a superior service experience.

Qualifications & Skills

Why Join Us?

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