Operations Director - Iberia

At Nido, we create more than just student accommodation – we build vibrant communities where students can thrive. As a fast growing student housing provider in Europe, we put people and the planet first, delivering exceptional spaces, conscious communities, and unparalleled experiences.

We are undertaking an ambitious and strategic journey to become Europe’s leading provider of Purpose-Built Student Accommodation (PBSA). With active expansion into key markets including Germany and Italy, we are building the foundations for long-term, pan-European growth.

The Operations Director will oversee operational performance across Nido Living’s Pan-European portfolio. This pivotal leadership role is responsible for delivering a best-in-class resident experience, ensuring safe and compliant operations, and optimising the commercial success of each market.

You will lead and develop a team of Regional and Property Managers, fostering collaboration, consistency, and accountability across different cultural and regulatory environments. Working closely with central functions — including Asset Management, Facilities, Sales & Marketing, Finance, Legal, and HR — you will help shape Nido’s pan-European operational strategy and support the company’s continued growth.

Responsibilities

Operational Leadership

• Lead and oversee operations across Iberia, ensuring consistent delivery of Nido’s brand standards and service excellence.
• Drive a culture of accountability, innovation, and customer focus across all sites.
• Develop and implement operational strategies, processes, and standards to ensure efficiency, compliance, and scalability.
• Ensure all properties operate safely, compliantly, and profitably, meeting both local regulations and Nido’s internal policies.
• Empower, develop and nurture talent at all levels of the Operations structure

Health, Safety & Compliance

People & Leadership

Customer Experience

Revenue & Commercial Performance

Property & Asset Management

Cross-Functional Collaboration

Qualifications

Key Personal Skills & Traits

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