Senior Network Engineer

Overview At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let\'s start the conversation.

Position Title : Senior Network Engineer

Location : Madrid 100% remote role

Flexibility : for occasional travel

Employment : Permanent role, full time employee

Primary purpose Senior Network Engineer will be responsible for the operational excellence of our global network managed services, assuring reliable, responsive and secure operations. The Senior Network Engineer engages with customers around the globe on new installs, provides incident management to troubleshoot problems, and recommends and implements improvements in our network environment.

Role responsibilities Lead in the evaluation, installation, and support of network communications equipment, including switches, routers, firewalls, and application delivery controllers / load balancers. This role will collaborate with Network Tools and Architecture to implement approved network designs, standards and products.

Test and evaluate network systems to troubleshoot problems, recommend, and implement improvements in our network environment. Implement or adhere to processes for monitoring / alerting, systems maintenance, change control and incident management.

Configure, install, support and maintain customer facing and internal data center infrastructure (20%).

Configure, deploy (racking and stacking), support, and maintain the network hardware and software infrastructure, including routers, firewalls, and switches for our BMS, Security, and EPMS terminations (20%).

Identify, analyze, and resolve faults ranging from major network outages to customer escalations (20%).

Routine preventative measures such as network monitoring, security, upgrades and maintenance (20%).

Creating and maintaining comprehensive documentation of network configurations, procedures, and troubleshooting steps.

BGP, DNS, DHCP and network monitoring such as fault reporting, traffic analysis and data collection with SNMP.

Collaborate with network architects, network operations teams, and other stakeholders to ensure smooth integration of new technologies and adherence to standards. May mentor junior network engineers and support staff.

Willing and able to work within a 24 / 7 operation support model, including weekends and holidays.

Functional knowledge, skills, and competencies Bachelor\'s degree (or equivalent) in Computer Science / other technical field or five to ten years of experience in lieu of degree - required

Minimum of five (5) years of work experience in a mixed vendor \"mission critical\" environment – with customer support experience preferred and track record of delivering complex projects with little supervision - required

Network technologies and protocols including BGP, HSRP, VLANs, Spanning Tree, VPNs, MPLS, IS-IS and OSPF, EVPN databases, VXLAN

Network monitoring technologies and SNMP management

CCNA, CCNP or equivalent certifications preferred

Complex carrier / datacenter network environment experience including a strong ability to utilize critical thinking and problem solving skills

Experience with Cloud On-ramp platforms (GCP, AWS, Azure) is a plus

A thorough working knowledge of TCP / IP protocols, Access Control Lists, IP Addressing / Sub-netting, and LAN technologies

Must have the willingness and ability to rack and stack network equipment that may weigh up to 50 lbs.

This position operates primarily as a remote work-from-home role. However, the candidate must be willing and able to report onsite to our data centers as required.

Discover what awaits you Discover Limitless Possibilities : Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.

Empowering Inclusion : Join a supportive environment where everyone\'s voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.

Global Connectivity : Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.

Championing Individuality : Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.

Competitive Total Rewards : supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)

Embrace Flexibility : Experience the freedom of remote / hybrid work, enabling a harmonious work-life balance (dependent on role).

Unleash Your Potential : Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.

Valuing Every Contribution : Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.

Pioneering Sustainability : Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.

Category Category : Information Technology

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers\' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition : #J-18808-Ljbffr