Overview
Remote Spain
The DoiT Cloud Intelligence Academy Program Manager will be part of our Client Services group within the Customer and Product Success team. This is a remote opportunity in the East Coast US time zone or in the UK, Ireland, and Spain to allow maximum collaboration with teams in the US and EMEA.
The Opportunity The DoiT Cloud Intelligence Academy Program Manager will be an integral part of our Client Services team, building the content and learning paths that enable our customers to become power users of our DoiT Cloud Intelligence platform. The DoiT Cloud Intelligence will allow us to bring additional value to our customers, giving them access to online coursework and professional certification in our platform. This is a dynamic and hands-on role that will operate cross-functionally, interacting with and leveraging the expertise of our Customer Success, Product, Enablement, and Finance teams.
We’re looking for a strategic learning and development specialist who can help us build our DoiT Cloud Intelligence Academy from the ground up.
Responsibilities
- Design, implement, and manage DoiT Cloud Intelligence Academy
- Research and apply industry best practices and innovative ideas from existing SaaS academy programs
- Identify program requirements, including : learning path personas, certification type(s), learning objectives, and success criteria and metrics
- Project manage all aspects of the build out of the learning programs using an agile delivery methodology
- Create and validate (with internal teams) learning curriculums, course content, interactive learning opportunities, and assessments
- Monitor, measure, and report on the effectiveness of the DoiT Cloud Intelligence. Using a data driven approach, create strategies for continuous improvement and refinement of our program as we scale
- Develop go to market strategies in collaboration with our GTM team to drive adoption of the DoiT Cloud Intelligence in our install base
Qualifications
5+ years of experience in product enablement, training, or learning & development within SaaS or technology companiesExperience building learning programs (and ideally certification paths) from inception using modern Llearning Mmanagement SsystemsProven experience designing and developing training content using instructional design software, including Articulate 360, Adobe Captivate, Camtasia, or equivalent tools.Exceptional communication and facilitation skills, with the ability to synthesize technical concepts and cross-functional input into cohesive, customer-ready contentStrong project and program management skills, with the ability to build, maintain, and execute against a backlog and to a deadlineStrong storytelling, presentation, and instructional design skillsProven ability to design, develop, and deliver training that drives measurable resultsAnalytical mindset with experience measuring training impact and optimizing programsKnowledge of adult learning theory and modern enablement practicesAbility to thrive in a fast-paced, remote environment while balancing multiple prioritiesBenefits
Unlimited VacationFlexible Working OptionsHealth InsuranceEmployee Stock Option PlanProfessional Development StipendMany Do’ers, One Team DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.
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