Digital Innovation Specialist

Job Title : Digital Data Expert

Overview

At ING, we are seeking a talented and enthusiastic individual to join our team as a Digital Data Expert. This role involves ensuring delivery and compliance with regulatory reporting obligations and global initiatives, delivering high-quality developments based on Agile Methodology. As a key member of the squad, you will provide broad knowledge on products, services, channels, and Regulatory Reporting. You will be part of the delivery team to define functional requirements, participate in testing, and support before the Go-live. You will control the process of Regulatory and Global reporting, solve incidents in case of errors, provide information, and help support teams or providers. You will identify products or services that best meet customer needs, use personal expertise to propose quantities and product configurations. You will represent the voice of the internal customer, improving processes. You will be responsible for improving service with an end-to-end mindset, day-to-day performance, building reliable business operations, and services, and connecting it with internal or external parties. You will work with Risk, Compliance, and Legal stakeholders to ensure our products and services comply with regulation and policies.

Key Responsibilities

• Define functional requirements
• Participate in testing and support
• Control the process of Regulatory and Global reporting
• Solve incidents in case of errors
• Provide information and help support teams or providers
• Identify products or services that best meet customer needs
• Use personal expertise to propose quantities and product configurations
• Represent the voice of the internal customer
• Improve processes
• Responsible for improving service with an end-to-end mindset
• Day-to-day performance
• Building reliable business operations and services
• Connect with internal or external parties

Required Skills and Qualifications

Benefits

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