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Operations Coordinator
Swish MarbellaMarbella, Málaga, Costa del Sol Occidental (comarca); Provincia de Málaga; Andalucía, SpainHace 23 horas
Descripción del trabajo️ Manage preventive maintenance schedules (AC, pool, gardens, appliances) ️ Coordinate contractors and suppliers, ensuring quality and timeliness ️ Keep accurate maintenance logs and handle urgent repairs swiftly ️ Oversee housekeeping schedules and turnovers ️ Ensure immaculate cleaning, linen, and presentation standards ️ Liaise with cleaning and laundry teams to meet tight deadlines ️ Ensure properties exceed expectations on arrival ️ Act as operational support for any in-stay issues ️ Monitor guest feedback to continuously improve standards ️ Conduct check-in / out inspections and manage damages ️ Track and replenish consumables and luxury amenities ️ Create SOPs, workflows, and checklists for efficiency ️ Update PMS / CRM with operational data and reports ️ Ensure compliance with safety regulations and brand standards ️ Maintain strong vendor relationships (maintenance, linens, pool, gardens) ️ Negotiate rates and service agreements to ensure quality and cost efficiency ️ Deliver regular reports on property condition, spend, and guest feedback ️ Suggest improvements to streamline operations and enhance satisfaction Proven experience in hospitality operations, property management, or luxury STR Strong organizational skills and attention to detail Experience managing housekeeping, maintenance, and suppliers Proactive, solution-oriented, and calm under pressure Excellent communication in English (Spanish desirable) Driving license and flexibility to travel between properties in Marbella Highly organized and process-driven Strong leadership and vendor management skills Hands-on, professional, and guest-focused Passionate about luxury hospitality and Swish Marbella’s values
🚨 We’re Hiring : Operations Coordinator
📍 Marbella, Spain
Swish Marbella is a leading luxury short-term rental brand with a curated portfolio of high-end villas and apartments. We are seeking an Operations Coordinator to ensure our homes are consistently guest-ready and maintained to the highest standards.
🔑 Role Purpose
The Operations Coordinator will oversee inspections, maintenance, and guest satisfaction processes, acting as the link between property owners, service providers, and the guest experience team.
🏡 Core Responsibilities
Property Management & Inspections
- ️ Conduct regular property checks (pre-arrival, mid-stay, post-stay)
- ️ Identify and resolve maintenance, safety, or presentation issues
- ️ Guarantee that every home meets Swish’s luxury brand standards
Maintenance & Repairs
Housekeeping & Logistics
Guest Experience
Damage & Inventory Management
Operational Systems & Processes
Supplier & Contractor Management
Reporting & Continuous Improvement
🎯 Skills & Experience
💎 Personal Attributes
If you’re ready to join a fast-paced luxury brand and help us deliver flawless guest stays, we’d love to hear from you.
👉 Apply via hello@swishmarbella.com
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Coordinator • Marbella, Málaga, Costa del Sol Occidental (comarca); Provincia de Málaga; Andalucía, Spain
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