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Guest / Booking Manager

Guest / Booking Manager

Mojo EstatesFuengirola, Andalucía, España
Hace más de 30 días
Descripción del trabajo

Job Title : Guest / Booking Manager

Location : Costa del Sol

Company : Mojo Rentals

Contract Type : Full-time

About Mojo Rentals

Mojo Rentals is a Danish fast-growing company specializing in the management of premium holiday rentals on the Costa del Sol. With over 60 properties under management and a dynamic team, our mission is to offer exceptional experiences for both homeowners and guests.

Job Description

We are looking for a highly organized, proactive, and customer-oriented Booking Manager / Assistant to join our team. This person will play a key role in the daily booking operations, guest communications, and supporting the overall rental experience from inquiry to check-out.

Responsibilities

  • Manage daily bookings across various platforms (Airbnb, Booking.com, company website, etc.)
  • Communicate with guests before, during, and after their stay
  • Coordinate arrivals / departures, housekeeping, and maintenance teams
  • Provide administrative support (updating calendars, contracts, databases, basic invoicing)
  • Handle guest issues and manage reviews after check-out
  • Support the operations team and assist in homeowner relations when needed

Requirements

  • Ideally, previous experience in customer service, reservations, or tourism / hospitality (vacation rentals experience is a plus)
  • High level of English (spoken and written); additional languages are a bonus
  • Excellent communication and organizational skills
  • Confident using digital tools and property management systems (experience with Avantio, Guesty, or similar is a plus)
  • Availability to work on weekends or public holidays when needed and rotative shifts
  • Driving license is a must

    • What We Offer

  • A place in a young, dynamic, and growing team
  • Ongoing training and opportunities for professional development
  • Great team atmosphere and diverse projects
  • Private Health Insurance
  • Salary according to experience

    • Contact here or email your cv or video-presentation at

    #J-18808-Ljbffr

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    Manager • Fuengirola, Andalucía, España