Customer Support Specialist

We are seeking a customer support specialist to join our team in Barcelona. As a key player in our Digital Consultation Services, you will be responsible for delivering exceptional customer experiences through various communication channels.

Main Responsibilities

• Communicate with customers via chat, video, and co-browsing tools to understand their needs and provide tailored solutions
• Identify opportunities to recommend products that meet customer needs and maximize their value
• Support customers in setting up new devices and ensuring they get the most out of them
• Collaborate with colleagues to achieve project goals and improve customer satisfaction

Core Skills

Why work with us?

We offer a dynamic and supportive work environment where you can grow professionally and personally. Our team is passionate about delivering outstanding customer experiences, and we're looking for like-minded individuals to join us.

What you'll gain

By joining our team, you'll develop valuable skills in customer service, sales, and teamwork. You'll have the opportunity to work with cutting-edge technology and collaborate with a talented team of professionals.

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