Account Manager German Market

Hello!

At Factorial we're looking for an Account Manager for the DACH Market to give the best support to our existing customers.

Before digging into much details...

Factorial bets for potential and growth, so we currently evaluate all seniority levels; Junior, Mid & Senior , as we believe diversity and collaboration are the key for rocking the world!

If you seek a place to demonstrate and be accountable of your own success, but you don't meet every point of this Job Description, please, apply anyway!

Your Mission, Should You Choose to Accept

As an Account Manager, you'll be responsible for building and maintaining strong, long-term relationships with our customers. Your role involves proactive engagement, understanding client needs, and creating personalized strategies to drive satisfaction, retention, and growth.

• Client Relationships : Regularly engage with customers, addressing their needs and providing tailored solutions.
• Sales Growth : Develop personalized sales strategies, including cross-selling, up-selling, and churn management.
• Support & Feedback : Provide prompt, personalized after-sales support, ensuring timely responses and proactive communication.
• Product Promotion : Educate clients on new products and features, aligning them with their specific use cases.
• Collaboration : Serve as the main point of contact between customers and internal teams, offering valuable feedback.
• Customer Engagement : Hold regular video meetings to demonstrate product updates and strengthen relationships.

Your success matters. With uncapped bonus potential, your earnings grow with your impact. Bonuses are based on churn management, revenue growth, and additional rewards are earned through upselling new features.

Your Profile

Perks of being part of our team

Is this you ?! Come rock the world with us!

About us

Factorial is an all-in-one HR Software fast-growing company founded in 2016. Our mission is to help SMEs automate HR workflows , centralize people data and make better business decisions. Currently, serves thousands of customers in over 60 countries all over the world and across industries, it has built a super diverse and multicultural team of over +900 people in Barcelona, Brazil, Mexico, and EEUU offices.

Our Values

Wanna learn more about us? Here are some content!

Our LinkedIn company page

Discover Factorial HR software

Our unforgettable company event

#LI-AB1