Salesforce Developer

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Senior Salesforce Developer.

Responsibilities

• Analyze requirements.
• Participate in the technical design of projects.
• Provide effort estimations for projects.
• Work collaboratively with the Omega team and / or the client's team to help achieve project objectives.
• Analyze and optimize application performance.
• Identify potential technical risks in the project and propose alternative solutions.
• Collaborate with technology providers when required by the project.
• Document processes and track system performance metrics.
• Validate and test the technical solution against business requirements.
• Train end users on the developed functionality and proper use of the software applications.
• Implement the latest technological advancements and solutions.
• Ensure compliance with the software quality standards established by Omega's Technical Management.
• Generate technical documentation for completed projects.
• Actively contribute to the training and development of other team members.
• Collaborate in Omega's community of practice by sharing technical knowledge.
• Identify potential methodological improvements for the technical team.
• Evaluate and recommend products and systems that drive technological innovation.

Knowledge / Experience

What do we offer

About us

Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.

Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.

With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.

We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.

Client satisfaction is at our core (rating : 4.9 / 5), and we've been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).

At Omega CRM, we believe in growth through people – guided by our values : #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.