IT Infrastructure Specialist

Job Opening

We are seeking a skilled IT Professional to join our team, ensuring the efficient operation of hardware, software, and networking systems.

Main Responsibilities :

• Install, configure, and maintain hardware and software components (workstations).
• Provide technical support to end-users via phone, email, and remote access tools.
• Troubleshoot and resolve hardware, software, and network issues, identifying root causes and implementing effective solutions.
• Resolve network-related incidents and infrastructure issues.
• Configure and deliver devices for new employees (phones, laptops), including setup, training, and inventory management.
• Manage user accounts, permissions, and access rights in accordance with company policies and security best practices.
• Document technical procedures, configurations, and troubleshooting steps for knowledge sharing.
• Perform regular reporting on IT activities and incidents.

Qualifications & Skills necessary for this position :

Career Advancement : We offer opportunities for growth and development through competency assessments, training programs, and certification plans.

Benefits Package : You can choose from flexible compensation options, health insurance, and wellness programs.

Work-Life Balance : We promote a healthy balance between personal and professional life, offering flexible hours, teleworking options, and time off.

Professional Development : We invest in your skills and knowledge, providing training in the latest technologies, languages, and soft skills.