Spain - Client Solutions Manager

Overview Join to apply for the Spain - Client Solutions Manager role at Bond Brand Loyalty . At Bond, we create, deliver, and manage innovative loyalty and customer engagement solutions that help brands build lasting relationships. As we continue expanding across Spain and beyond, we’re looking for a Client Solutions & Business Development Manager who can lead strategic client engagements, manage solution delivery, and identify growth opportunities. This role focuses primarily on the Spanish market, with occasional involvement in broader EMEA initiatives based on client and business needs.

Key Responsibilities Client Engagement & Program Delivery : Serve as the primary contact for assigned Spanish clients, building strong, trust-based relationships.

Lead the delivery of loyalty, CX, and engagement programs—ensuring on-time, on-budget, and on-strategy execution.

Facilitate workshops, planning sessions, and solution reviews with clients and internal teams. Coordinate internal resources (strategy, data, creative, tech) to ensure client success and program effectiveness.

Track KPIs, performance insights, and ROI metrics to optimize ongoing client initiatives.

Business Development & Growth : Identify and develop new business opportunities within existing Spanish accounts.

Support new client acquisition efforts, including participating in pitches, RFP responses, and proposal development.

Collaborate with regional leadership and the broader EMEA team to respond to growth opportunities when applicable.

Stay informed on loyalty, retail, and engagement trends to bring new thinking and innovation to client discussions.

Actively support BD Team in using LinkedIn and similar platforms to publish thought leadership content, identify and connect with cold contacts.

Nurture leads through relevant content sharing, engagement, and direct outreach.

Strategic & Operational Leadership : Act as a strategic advisor to clients, helping them align their marketing and engagement goals with Bond’s solutions.

Develop and deliver