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External Support SAP Concur (Travel & Expenses)

External Support SAP Concur (Travel & Expenses)

CIVIRmadrid, madrid, España
Hace 7 días
Descripción del trabajo

Overview

AMOA (Assistance à Maîtrise d’Ouvrage) refers to the support provided to the project owner (MOA) in managing and delivering successful projects. In an SAP Concur Travel & Expenses project, the AMOA role supports the ISIT & Finance / Administration areas during implementation, ensuring the solution meets business needs. This position acts as a bridge between functional teams (Finance / Administration, Travel Management) and technical / consulting teams, ensuring that the design, development, and deployment of SAP Concur align with the company’s financial and expense management processes.

Key Responsibilities

  • Needs Analysis : Identify business requirements related to travel and expenses.
  • Requirements Specification : Document functional requirements (travel flows, expense policies, approval workflows).
  • Project Coordination : Ensure alignment between key users, Finance / Admin, and SAP consultants.
  • Testing & Validation : Prepare test scenarios, coordinate UAT, validate corrections.
  • Change Management : Support communication, training, and adoption among end users.
  • Quality Assurance : Ensure compliance with corporate policies, financial regulations, and standards.

AMOA in the SAP Concur Project Lifecycle

  • Initiation : Identify stakeholders (Finance, HR, Travel, IT), define business objectives (expense control, compliance), draft initial scope.
  • Requirements : Conduct workshops, document travel / expense policies, identify necessary integrations (ERP / SAP FI, HR), prioritize needs.
  • Design : Validate SAP Concur configurations, ensure alignment with Finance / Admin processes.
  • Development : Liaise with functional / technical consultants, answer business-related questions, monitor progress.
  • Testing : Define UAT scenarios, coordinate testing with key users, validate fixes.
  • Deployment : Support go-live, train users, monitor adoption.
  • Post-Go-Live : Collect feedback, manage continuous improvements, document lessons learned.
  • Skills and Tools

  • Required Skills : Project Management (PMO) : planning, tracking, reporting.
  • Functional analysis and requirements gathering.
  • Knowledge of Travel Management and Expense processes in Finance / Administration.
  • Experience or knowledge of SAP Concur Travel & Expenses (highly desirable).
  • Basic knowledge of integration with SAP Hana : FI / CO, HR.
  • Strong communication and facilitation skills between business and IT.
  • Problem-solving and results-oriented mindset.
  • Tools

  • BPMN tools (e.g., Bizagi)
  • Project management tools (e.g., Jira, Trello)
  • Office suite
  • Testing tools
  • Example Deliverables

  • Functional Specification Template
  • Test Plan Outline
  • Change Management Checklist
  • Functional Specification Template

  • Project Overview
  • Objectives
  • Stakeholders
  • Functional Requirements
  • Non-functional Requirements
  • Business Rules
  • User Interface Mockups
  • Data Requirements
  • Assumptions and Constraints
  • Approval and Sign-off
  • Test Plan Outline

  • Test Objectives
  • Scope of Testing
  • Test Strategy
  • Test Environment
  • Test Cases and Scenarios
  • Roles and Responsibilities
  • Schedule
  • Entry and Exit Criteria
  • Defect Management Process
  • Change Management Checklist

  • Identify Change Drivers
  • Assess Impact of Change
  • Define Change Strategy
  • Communicate with Stakeholders
  • Train Users
  • Monitor Adoption
  • Collect Feedback
  • Adjust Plan as Needed
  • Benefits

  • Permanent Contract
  • Flexible Compensation (meal vouchers, childcare vouchers, health insurance)
  • Personalized English Classes with a native teacher on staff (free)
  • Civir Savings Club
  • Technical Training on platforms such as Udemy, Openwebinars, and Techdone, and official certifications
  • At CIVIR, we value diversity and prioritize the inclusion of individuals with disabilities. Please feel free to apply for our job openings.

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