AMOA ( Assistance à Maîtrise d’Ouvrage ) refers to the support provided to the project owner (MOA) in managing and delivering successful projects.
In an SAP Concur Travel & Expenses project, the AMOA role supports the ISIT & Finance / Administration areas during implementation, ensuring the solution meets business needs. This position acts as a bridge between functional teams (Finance / Administration, Travel Management) and technical / consulting teams, ensuring that the design, development, and deployment of SAP Concur align with the company’s financial and expense management processes.
Key Responsibilities :
- Needs Analysis : Identify business requirements related to travel and expenses.
- Requirements Specification : Document functional requirements (travel flows, expense policies, approval workflows).
- Project Coordination : Ensure alignment between key users, Finance / Admin, and SAP consultants.
- Testing & Validation : Prepare test scenarios, coordinate UAT, validate corrections.
- Change Management : Support communication, training, and adoption among end users.
- Quality Assurance : Ensure compliance with corporate policies, financial regulations, and standards.
AMOA in the SAP Concur Project Lifecycle :
Initiation : Identify stakeholders (Finance, HR, Travel, IT), define business objectives (expense control, compliance), draft initial scope.Requirements : Conduct workshops, document travel / expense policies, identify necessary integrations (ERP / SAP FI, HR), prioritize needs.Design : Validate SAP Concur configurations, ensure alignment with Finance / Admin processes.Development : Liaise with functional / technical consultants, answer business-related questions, monitor progress.Testing : Define UAT scenarios, coordinate testing with key users, validate fixes.Deployment : Support go-live, train users, monitor adoption.Post-Go-Live : Collect feedback, manage continuous improvements, document lessons learned.Skills and Tools : Required Skills
Project Management (PMO) : planning, tracking, reporting.Functional analysis and requirements gathering.Knowledge of Travel Management and Expense processes in Finance / Administration.Experience or knowledge of SAP Concur Travel & Expenses (highly desirable).Basic knowledge of integration with SAP Hana : FI / CO, HR.Strong communication and facilitation skills between business and IT.Problem-solving and results-oriented mindset.Tools
BPMN tools (e.G., Bizagi)Project management tools (e.G., Jira, Trello)Office suiteTesting toolsExample Deliverables :
Functional Specification Template
Project OverviewObjectivesStakeholdersFunctional RequirementsNon-functional RequirementsBusiness RulesUser Interface MockupsData RequirementsAssumptions and ConstraintsApproval and Sign-offTest Plan Outline
Test ObjectivesScope of TestingTest StrategyTest EnvironmentTest Cases and ScenariosRoles and ResponsibilitiesScheduleEntry and Exit CriteriaDefect Management ProcessChange Management Checklist
Identify Change DriversAssess Impact of ChangeDefine Change StrategyCommunicate with StakeholdersTrain UsersMonitor AdoptionCollect FeedbackAdjust Plan as NeededBenefits :
Permanent ContractFlexible Compensation (meal vouchers, childcare vouchers, health insurance)Personalized English Classes with a native teacher on staff (free)Civir Savings ClubTechnical Training on platforms such as Udemy, Openwebinars, and Techdone, and official certificationsAt CIVIR, we value diversity and prioritize the inclusion of individuals with disabilities. Please feel free to apply for our job openings.
