Digital Application Support Specialist

Job Title

We are seeking a skilled IT professional to join our team as an Application Support Analyst.

Job Description

The successful candidate will be responsible for providing functional and technical support for e-commerce and related applications. This includes assessing and troubleshooting issues, identifying root causes, and coordinating with cross-functional teams and suppliers for resolution.

Required Skills and Qualifications

For this role, we are looking for candidates with strong knowledge of JIRA, GitLab, SQL / Oracle / PostgreSQL, Selenium, Postman, JMeter, Microsoft 365 (Teams, Planner, SharePoint), and Agile / Waterfall methodologies.

Benefits

As an employee of our company, you can expect a collaborative and dynamic work environment, flexible working hours, private health insurance, and a flexible retribution program.

Others

This is a great opportunity to grow your career in an international environment, working closely with business and technical stakeholders to ensure system reliability, performance, and quality across environments.

Technical Environment

Our team uses a range of tools and technologies, including JIRA, GitLab, SQL / Oracle / PostgreSQL, Selenium, Postman, JMeter, Microsoft 365 (Teams, Planner, SharePoint), and Agile / Waterfall methodologies.

Nice to Have

If you have experience with Tridion CMS, SAP ERP, SEO, JavaScript, HTML, Google Analytics, SoapUI, or cloud experience (AWS, Google Cloud), that's a plus!

Conditions

We require English proficiency at C1 level (daily communication with international teams) and location flexibility, with the first year being full remote followed by a hybrid model (2–3 days per week on-site).