Salesforce Functional Consultant, Barcelona

Salesforce Functional Consultant

Perfil buscado (Hombre / Mujer)

As part of the CC Functional Team they will be expected to work closely (where required) with the CC Product owner, CC success teams and business partners to ensure the right level of functional CC expertise is provided throughout all phases - business demand, business case, project and management of change.

Key Responsibilities :

Documentation of business requirements (User Stories, epics) with business users and the definition of proper acceptance criteria.

Once user stories are in Review stage, support architects and other teams involved to assess impact of the change and ensure solution meets business requirements

Once user stories are in build, the functional consultant will continue to work closely with solution architecture and development teams and ensure any ambiguity is addressed and the build team fully understand requirements and the avoidance of rework

Once build is completed supports quality assurance activities including functional and non-functional testing (i.e. scalability testing) and will provide proper guidance on the type / level of test required to safely introduce the change.

Assist the support team to analyse and resolve production issues

Is measured on

Accuracy of user stories and user acceptance criteria in order to support build right first-time objectives

Delivery efficiency

Input Customer Connect expertise into proposed roadmap items as and when required

Implement and test Fast changes into the production environment where required

Upskill and certify in Salesforce as quickly as possible

Champion Customer Connect in any discussions with business users

International Company SSC in Barcelona

Experience as Salesforce Functional Consultant

Qualifications :

Functional Analysis / Formal BA Qualifications

Salesforce Certifications

Understood that these may not exist currently but there will be an expectation (and support) to achieve these certifications

Skills / Experience :

High level understanding of Bullhorn for Salesforce product and Page customizations or very interested in developing this understanding

Expectation that this moves towards a deep understanding once in post

High level understanding of Page Business and processes

Completion of Salesforce Admin and Functional consultant trailheads

Prior experience with Experience Cloud is a plus.

Prior experience with Scrum and Agile development methodology

Experience working at global level with cross-functional teams

Cultural awareness when working with global teams

Capacity to influence at all levels

Capacity to get things done even without direct reporting line

Integrity

Drive

Self confidence

Empathetic

Fluent in English and another language is a plus

At the heart of PageGroups business are the thousands of peoples lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world. Were proud to set the standard in the recruitment profession - our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential.

PageGroup was established in the UK in 1976. Were now a FTSE 250 organization with operations in 36 countries, providing recruitment services and career opportunities at a local regional and global level.

In Barcelona, our Shared Services Centre regroups positions to support our operations in Europe and globally.

Experience in a multinational environment (+40 nationalities in the SSC)

Competitive compensation and benefits package in Barcelona, various well-being activity options

Salesforce,