Key Account Manager, Iberia

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Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.

Role overview

We are looking for a highly driven Key Account Manager (KAM) to join our Retail & Strategic Verticals team in Iberia (Spain & Portugal). The KAM will be responsible for managing and growing a portfolio of strategic clients in the region, building strong relationships with decision-makers, and delivering innovative, value-added payment solutions that drive business outcomes for our customers.

Key Responsibilities

• Develop and execute strategic account plans for key retail and strategic vertical clients in Iberia
• Drive revenue growth and profitability across existing accounts
• Identify cross-sell and upsell opportunities with a strong understanding of customer business models
• Build and maintain C-level relationships with key decision-makers
• Act as the voice of the customer internally and coordinate across product, operations, marketing, and support
• Ensure opportunities and pipeline are accurately reported in Salesforce
• Lead commercial negotiations, contract renewals, and pricing strategies
• Work in close collaboration with pre-sales, legal, project management, and finance teams
• Represent Ingenico at industry events, client meetings, and product workshops

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