Overview Omega CRM Consulting is looking for a System Lead Chromatography - Akta / Unicorn Systems that would like to collaborate with one of the top global pharmaceutical companies.
As IT System Lead (Deputy) work closely with global Chromatography Services staff, sister IT groups, and laboratory scientists to support global BI chromatography systems.
As IT System Lead (Deputy) take care of SLC documentation creation, maintenance and Audit support. Support includes troubleshooting, analysis, and addressing corrective actions to resolve system issues. Strong interpersonal, written, and oral communication skills. Results oriented, with strong organizational skills, flexibility for constantly changing business priorities, and foresight to proactively seek opportunities to contribute to the success of the business.
Responsibilities Support global BI chromatography systems in collaboration with Chromatography Services staff, sister IT groups, and laboratory scientists.
Create, maintain, and Audit support for SLC documentation.
Troubleshoot issues, perform analysis, and address corrective actions to resolve system problems.
Communicate effectively with stakeholders; adapt to changing business priorities.
Qualifications MS SQL Server and Microsoft Windows and Terminal Server technologies
SQL database querying and reporting tools
Windows operating systems
Computer systems validation and knowledge of FDA GxP regulations, working in international projects with awareness of cultural differences
Developer / Programmer skills would be highly beneficial
Proficient in English; German language skills would be highly beneficial
Degree in Information Technology or Life Sciences
What we offer Permanent contract
Flexible Schedule; balance professional and personal life
Trainings & Certifications with official certificates from main partners
Home Office
Flexible retribution (public transport ticket, Ticket restaurant, etc.)
Health insurance
Omega in action – commitment to a better society
About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.
Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, part of the dentsu group, offering end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.
With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.
We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.
Client satisfaction is at our core (rating : 4.9 / 5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).
At Omega CRM, we believe in growth through people – guided by our values : #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.
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It Specialist • Madrid, Madrid, España