Overview
Spanish-Speaking Customer Experience Officers - Cyprus, Greece or Remote
The Role
We are looking for passionate and self-motivated professionals to join our Customer Experience team.
Responsibilities
- Deal with clients' inquiries via live chat, email and telephone
- Perform personal clientele analysis and take actions as required
- Handle client inquiries appropriately and ensure that high level service is provided
- Promote available products and services to clients
- Develop and maintain excellent relationships with prospective and existing clients
- Cooperate effectively with other departments as required
- Contribute to team effort by achieving targeted results
Qualifications
Degree in a business-related fieldClient handling experience in the financial services sector is a definite plusFluent Spanish speaker with excellent oral and written skills in EnglishAbility to multitask and maintain a high-level of organizationOutstanding communication and interpersonal skillsExcellent computer literacyValid work permit requiredBenefits
Attractive remuneration package plus performance related rewardIntellectually stimulating work environmentContinuous personal development and international training opportunitiesType of employment : Full time
Location : Cyprus, Greece or Remote
Please visit our website to submit your online application for this position.
All applications will be treated with strict confidentiality
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