Field Operations Specialist

About the role

Do you dream of working and travelling worldwide? Here's your chance to make it happen! As our Field Operations Specialist at Kyoto, you will play a critical role in supporting and developing Kyoto's operational site organisation. Your primary responsibilities will include troubleshooting, process stabilisation and optimisation, preventive maintenance, and operator training across multiple Heatcube sites. This role requires a hands-on, problem-solving approach to ensure minimal downtime and maximum operational efficiency. Frequent travelling is expected.

Responsibilities

• Promote a zero-injury culture, ensuring adherence to Kyoto's safety regulations, service manuals, and operational guidelines.
• Contact with customers regarding completed and upcoming service and repairs.
• Diagnose and resolve technical issues related to mechanical, electrical, and thermal systems.
• Lead remote and on-site monitoring through the SCADA system to diagnose issues, enhance operational efficiency, and optimize performance across multiple sites.
• Act as an expert in your field, training and mentoring on-site operators and technicians.
• Perform first-line troubleshooting and escalate critical failures beyond site capabilities to Kyoto's support team.
• Friction-less operation of our Heatcubes and use of our systems like condition monitoring and remote control.
• Be part of 24 / 7 Support organisation with Duty Phone responsibility.
• Work according to Kyoto's service manuals and guidelines, ensuring all safety regulations are followed and that the site maintains a zero-injury goal.
• Support the expansion and commissioning of new Heatcube sites, ensuring a smooth transition to full operation.

Required skills & experience

Who are you?

Our culture and values

At Kyoto Group, our values are the cornerstone of our identity, guiding our daily actions. We deeply care for our people and planet, reflecting our commitment to a sustainable future. Our unwavering determination fuels our ambition, driving us to focus on solutions instead of problems. We approach every endeavour dedicated to making a positive impact with enthusiasm and passion.

Are you eager to be part of a fast-growing scale-up that's accelerating the energy transition?

At Kyoto, we empower our employees with the freedom and responsibility to take on challenges, innovate, and drive real impact in the fight against climate change.

We foster a diverse and collaborative work environment where people from different backgrounds come together to achieve a shared mission—providing renewable thermal energy to industries. Kyoto offers competitive compensation, a comprehensive benefits plan (including medical, travel, life insurance, and pension), and a workplace that values flexibility, growth, and team spirit. From professional development opportunities to team-building events and seasonal celebrations, we ensure our people feel valued and connected.