Digital Solutions Advocate

Solera is a global leader in risk and asset management data and software solutions. We empower companies with trusted solutions that adhere to the highest standards of data privacy, security, and integrity.

The role involves providing support to customers who use our products and services. This includes helping them with software handling, service requests, product updates, and service interruptions.

As a Data Entry Support Specialist, you will be responsible for processing data from vehicle accident reports and assessments. You will also digitize data, check entries for correctness and completeness, select and process photos, anonymize photos for data protection reasons, and take responsibility for compliance procedures.

To succeed in this role, you will need :

• Fluent language skills in German and good English language skills. Additional languages are an asset.
• Knowledge and experience with Microsoft Windows and MS Office Suite.
• Recognition of correlations between software, hardware, and operating system.
• Analytical and naturally inquisitive skills with good questioning skills and attention to detail.
• Able to communicate well and build rapport with people at various levels of a business.
• A desire to go the extra mile for the team and take personal responsibility for resolving issues.
• High learning agility and ability to apply knowledge learned.
• Interest in working in a collegial environment.

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