Senior Engagement Manager, Professional Services - Energy & Utilities

Overview

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitate technical discussions, and ensure alignment with customer outcomes by applying AWS frameworks such as Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders. You will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. You will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you will lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. You will apply management and leadership capabilities to execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion while exceeding customer expectations.

Team and Role Context

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through offerings that help customers achieve outcomes related to enterprise cloud adoption and delivers focused guidance through global specialty practices covering a variety of solutions, technologies, and industries.

Key responsibilities

Leading complex teams and programs

Designing and delivering business transformation programs and projects using digital technology

Supporting the business to think about their problems in an Amazonian and innovative way to drive outcomes

Executing the delivery of complex cloud solutions built on AWS, including cloud migrations

Leveraging knowledge of AWS services, architectures, and best practices to guide decisions and strategic planning

Using consulting skills to bridge business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer outcomes

Distilling customer needs into clear technical requirements and mapping them to business outcomes

Decomposing complex technical problems into actionable, deliverable solutions

About the team

Diverse Experiences : AWS values diverse experiences. If you do not meet all preferred qualifications, we encourage you to apply. If your career is just starting or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate. Customers from startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams, and our continual innovation is fueled by bold ideas and diverse perspectives.

Mentorship & Career Growth

We continuously raise our performance bar as we strive to become Earth’s Best Employer. You’ll find knowledge-sharing, mentorship, and other career-advancing resources to help you develop into a well-rounded professional.

Work / Life Balance

We value work-life harmony and strive for flexibility as part of our working culture. When we feel supported at work and at home, there’s nothing we can’t achieve.

Qualifications

Minimum 5 years of experience in project management of business and technical programs

Experience in transformation consulting and developing and implementing digital solutions

Experience in cloud computing

Experience leading complex and mixed teams

Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience

Ability to travel to client locations when needed and excellent Spanish and English communication skills

Work experience in industries such as Energy (preferred), Financial Services, Automotive, Telecommunications, Health Care & Life Sciences, Energy, Media & Entertainment, Manufacturing

Project Management Professional (PMP) and / or AWS Certified Solutions Architect - Associate

Strong understanding of AWS services, architectures, and best practices

Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework

Amazon is an equal opportunities employer. We value diversity and base our decisions on experience and skills. For privacy information, refer to the Privacy Notice on the Amazon Jobs site. If you require a workplace accommodation during the application or hiring process, please visit the accommodations page on the Amazon Jobs site for more information. If the country / region you’re applying in isn’t listed, please contact your Recruiting Partner.

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