Technical Sales Specialist (m / f / d) with Romanian and English | Relocation to Sofia, Bulgaria, españa Client : TELUS International
Location : Sofia, Bulgaria
Job Category : Other
EU work permit required : Yes
Job Reference : 123263241683363430432460
Posted : 23.07.2025
Expiry Date : 06.09.2025
Job Description : Join TELUS Digital Bulgaria as a Solutions Consultant with Romanian and English skills to work with the world's biggest search engine. Relocation assistance provided.
Key Responsibilities :
Provide professional support for products and services, ensuring high customer satisfaction
Utilize CRM and ticketing systems effectively
Engage customers via phone, email, and chat
Resolve inquiries within SLAs using knowledge bases and protocols
Meet or exceed performance metrics
Share best practices and contribute to team knowledge
Participate in ongoing training to stay updated
Requirements :
Fluent Romanian and English
Strong interpersonal and customer service skills
Ability to follow structured processes
Active listening and problem-solving skills
Quick learner and adaptable
Self-motivated and customer-focused
Ideal Candidate :
Customer-centric mindset
Excellent communication skills
Problem-solving ability
Team player
Ability to handle pressure and adapt to change
No tech background needed! Training provided to equip you with necessary product knowledge.
We offer :
Welcome bonus : 3000 BGN
Flexible contracts (temporary, part-time)
Relocation support
Paid training
Career development opportunities
Attractive salary and benefits
Health insurance
International work environment
Support and learning opportunities
Apply now if you're interested!
About TELUS Digital Bulgaria :
Largest employer in CX industry in Bulgaria, providing digital services, AI solutions, and customer experience management. Committed to diversity and inclusion.
Ref Number : Req_00159608
Note : Work permit may be required if you are not a passport holder of Bulgaria.
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