Technical Sales Specialist (m / f / d) with Romanian and English | Relocation to Sofia, Bulgaria

Technical Sales Specialist (m / f / d) with Romanian and English | Relocation to Sofia, Bulgaria, españa Client : TELUS International

Location : Sofia, Bulgaria

Job Category : Other

EU work permit required : Yes

Job Reference : 123263241683363430432460

Posted : 23.07.2025

Expiry Date : 06.09.2025

Job Description : Join TELUS Digital Bulgaria as a Solutions Consultant with Romanian and English skills to work with the world's biggest search engine. Relocation assistance provided.

Key Responsibilities :

Provide professional support for products and services, ensuring high customer satisfaction

Utilize CRM and ticketing systems effectively

Engage customers via phone, email, and chat

Resolve inquiries within SLAs using knowledge bases and protocols

Meet or exceed performance metrics

Share best practices and contribute to team knowledge

Participate in ongoing training to stay updated

Requirements :

Fluent Romanian and English

Strong interpersonal and customer service skills

Ability to follow structured processes

Active listening and problem-solving skills

Quick learner and adaptable

Self-motivated and customer-focused

Ideal Candidate :

Customer-centric mindset

Excellent communication skills

Problem-solving ability

Team player

Ability to handle pressure and adapt to change

No tech background needed! Training provided to equip you with necessary product knowledge.

We offer :

Welcome bonus : 3000 BGN

Flexible contracts (temporary, part-time)

Relocation support

Paid training

Career development opportunities

Attractive salary and benefits

Health insurance

International work environment

Support and learning opportunities

Apply now if you're interested!

About TELUS Digital Bulgaria :

Largest employer in CX industry in Bulgaria, providing digital services, AI solutions, and customer experience management. Committed to diversity and inclusion.

Ref Number : Req_00159608

Note : Work permit may be required if you are not a passport holder of Bulgaria.

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