Loyalty Campaign Manager

¡Hi! ¡We are Cheil Spain!

We are looking for a Loyalty Campaign Manager to join our CRM & Loyalty team in Madrid.

As a Loyalty Campaign Manager, will be responsible for delivering B2C / B2B customer campaigns across loyalty APP and the available channels.

Your role at Cheil : Loyalty Campaign Manager

¿What will be your challenges and responsibilities at Cheil? ¿What do we expect from you?

The successful candidate will be responsible for building campaign communications from brief to deployment, liaising with the client in bot Portugal and Spain on a daily basis. The main responsibility would be to support the development of campaign strategies to drive increased consumer engagement and revenue.

Requirements :

• Responsibility for the planning and implementation of marketing campaigns to achieve targets.
• Setup of new campaigns in the APP & push notification platform (as well as other available channels), source materials needed, check data targeting rules, and validate pieces across QA.
• Oversee the day-to-day operations of the loyalty APP marketing activity and ensure that all activity is to schedule and standards.
• Ensure all output is of appropriate quality and complies with guidelines. Ensure the correct functioning of escalation and issue management procedures.
• Be the ‘go-to’ person for all loyalty campaign questions; give guidance and support to clients; manage simple technical queries.
• Establish a best practice framework to maximize efficiency, consistency, and effectiveness.
• Implement a test & learn approach to challenge our existing activity, identify and recommend changes, and drive ongoing performance improvement.
• Work with other departments (digital, eStore, web, social, etc.) to develop and / or implement cross-departmental loyalty 1st party data strategies.

Qualification

We would like you to bring together attitudes that have to do with...

Cheil offers you :

Work in a growing environment, focused on creating and innovating with multidisciplinary and multicultural teams in Creativity, Digital Performance, Retail, Data and Technology.

Stable position : Permanent contract because we want you to be part of Cheil and be able to develop with us.

Salary : To be negotiated based on experience. Bonus Performance.

Internal training opportunities.

Social Benefits : Restaurant Tickets and Medical Insurance.

Timetable from Monday to Thursday from and Fridays from . July and August, we have an intensive working day, Monday to Friday from 8 : 00 - 15 : 00.

Hybrid working model.

22 days of annual leave, plus 24 and 31 December and Advertising Day.

Possibility of incentive for attracting new clients and new employees to Cheil. Help us to keep growing!

We are located in Alcobendas and we have a direct bus service, 100% free, with departures from Plaza Castilla, Chamartín and Nuevos Ministerios to our offices.

Next steps :

Are you motivated by what you have just read? Join Cheil!

If you are passionate about the world of advertising and have experience leading teams, we invite you to send your CV and cover letter.