Broker Relationship Manager

Primary Details Time Type : Full time Worker Type : Employee Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks. Today, we employ more than 13,000 people around the world.

QBE Europe SA / NV is headquartered in Brussel and while we are international in our outlook, we are also proudly local in our operations with our Spain offices in Madrid and Barcelona.

With our comprehensive product offering and underwriting expertise, we are able to cover a wide range of business risks, helping our clients to identify them and minimise their exposure.

If you are looking to progress your career within insurance and want to be part of a successful organisation with strong growth ambitions, then read on.

The Opportunity :

As our Broker Relationship Manager , you’ll be at the heart of our operations—leading transformation, shaping strategy, and building lasting relationships with brokers and key stakeholders. You’ll drive performance, and ensure our operational goals align with business success.

Your new role :

Designing and executing annual operational strategies and budgets

Leading cross-functional teams and managing third-party relationships

Representing operations in high-level committees and decision-making forums

Driving continuous improvement and innovation across systems and processes

Ensuring compliance, governance, and audit readiness

Championing a service-oriented culture and inspiring high-performing teams

About you

You’ll thrive in this role if you have :

A strong track record in operational leadership within the insurance or financial services industry

Experience managing strategic partnerships / brokers and leading organizational change

Excellent communication, negotiation, and stakeholder management skills

A strategic mindset with a hands-on approach to execution

A passion for developing talent and fostering a culture of excellence

Preferred Experience & Knowledge

Middle / Senior-level experience in operations, underwriting, or finance

Deep understanding of regulatory frameworks and insurance market dynamics

Proven success in managing large teams and complex projects

Familiarity with business systems, financial controls, and risk management

Fluency in English and proficiency in tools like Excel, Word, and underwriting platforms

At QBE, we are dedicated to creating an inclusive environment for all emloyees. Our positions are open to individual with disabilities, and we actively promote inclusion and diversity in our workplace.

Why QBE? At My Best

At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.

We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.

QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation ( ).

With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.

To find out more about why you should work for QBE, visit our careers website.

QBE Awards

• Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include;

AXCO Global Insurance Awards 2024 Winner : Network Management of the Year

Insurance Business UK 5-Star Cyber Awards 2024 : QBE rated as a 5-Star Cyber Insurer

UK IT Industry Awards 2023 Winner : Green Technology Innovation of the Year

Working Dads Employer Awards 2023 Winner : Parental Policies Award

Insurance Post British Insurance Awards 2023 : QBE rated as a 5-Star Employee

You can view all our awards here

Inclusion of Diversity

We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page

Accessibility

Here at QBE, we are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations, please make your Talent Acquisition contact aware.

ESG & Sustainability

At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce, and partnering for growth through innovative, sustainable, and impactful solutions. For further information regarding QBE’s sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative ‘Premiums4Good’, please visit our Sustainability homepage and read our latest Sustainability Report

What next? If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.

We believe this is our moment – what if it was yours too?

APPLY NOW and let’s make it happen!

Skills :

Analytical Thinking, Anti-Bribery (Inactive), Communication, Critical Thinking, Customer Service, Distribution Management, Innovation, Insurance Sales, Intentional collaboration, Managing performance, Marketing, Revenue Growth, Risk Management, Stakeholder Management, Team Development How to Apply :

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity :

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

#J-18808-Ljbffr