: Allot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world. We believe in giving our Tier-1 customers around the world real value by offering them cutting-edge solutions that make their networks smarter and their users more secure. At Allot, you’ll have the opportunity to develop professionally and personally in a dynamic environment with like-minded people who always go the extra mile to succeed. This is an opportunity to join the Global Customer Service of a cutting-edge network devices vendor that provides Tier1 network operator grade devices
What we’re looking for :
Product Expert
who acts as a Subject Matter Expert, providing support to our clients. You'll be part of a team that constantly adapts to new technologies, implements new solutions and systems, and provides support for cloud and virtualization solutions of the Allot products.
Requirements
What you’ll do
: - Support the professional Services during product deployment and specific customer environments - Provide excellent, dedicated and proactive support service - Use creative problem-solving skills to help customers implement the required solution. - Follow up with customers to verify solutions are successful and achieve the desired impact. - Perform deep problem investigation into system logs and behavior - Provide technical guidance and solutions to the company’s customers and partners, problem reproduction and lab simulations - Working with R&D and Product departments to solve issues, design features, and be a part of the products life cycle - Develop tools to help Support and our customers with product monitoring and analysis
What you should have
: - +7 years of experience in networking LAN / WAN environments - At least 4 years of experience providing technical support for leading operators - Graduate / Diploma in Computer Science / Electrical / Electronic Engineering or equivalent relevant courses - Experienced in customer care working with CRM systems - Expert in Linux system administration and operation - Experience with systems and network monitoring tools - ISPs, Telco’s and Mobile Operators, Tier1 / Tier2 networks - Good knowledge of K8S - Scripting ability especially Linux bash - Fluent level of English
Advantage
Hands-on experience in networking LAN / WAN products : Routers, Switches, Firewalls, NMS, etc. - Mobile data / cable operators’ knowledge - Strong hands-on working knowledge of TCP / IP networks, packet sniffing and traffic generation. - Software development on Linux environments - Knowledge of docker containers / Kubernetes concepts - experience is a big advantage - Experience with RESTful API (JSON structure) - Knowledge of kafka BUS concepts and how to debug - Programming skills, scripting languages & build tools : Python / Perl / Bash. - DevOps experience.
#J-18808-Ljbffr
Crear una alerta de empleo para esta búsqueda
Product Expert • Madrid, Comunidad de Madrid, España
Ofertas relacionadas
Oferta promocionada
Product Sales Specialist - BigFix
HCLSoftwareMadrid, Community of Madrid, España
ARE YOU READY TO JOIN OUR TEAM?.That’s why we’ve never stopped.For decades, HCL has been a company of inventors and innovators.
We power the most important industries on the planet — from finance to...Mostrar másÚltima actualización: hace 17 días
Oferta promocionada
Expert
Ortec Engineering - SpainMadrid, Spain
Are you experienced in leading Integrated Product Support engineering on rotary aircraft programs? Are you looking for a technical, innovative work challenge in the most advanced military helicopte...Mostrar másÚltima actualización: hace 3 días
Oferta promocionada
Multinational Product Harmonization Expert
AGCS SpainMadrid, Comunidad de Madrid, España
Multinational Product Harmonization Expert.Whether it’s aircraft, international business or offshore wind parks, Allianz Commercial has an extensive range of risks covered when it comes to protecti...Mostrar másÚltima actualización: hace más de 30 días
Oferta promocionada
Product Leader
The WorkshopMadrid, Comunidad de Madrid, España
We build game-changing products and scalable software in the online betting space.Across the globe, our cross-functional teams create online gaming platforms as well as betting solutions that reach...Mostrar másÚltima actualización: hace 1 día
Oferta promocionada
Technical Product Manager
Expedia GroupMadrid, Community of Madrid, España
Expedia Group brands power global travel for everyone, everywhere.We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners.Our...Mostrar másÚltima actualización: hace más de 30 días
Oferta promocionada
Tech Product Marketing Expert
beBeeMarketingMadrid, España
We are seeking a highly skilled Marketing Specialist to join our team.As a key member of our marketing department, you will play a vital role in supporting product launches and enhancing the custom...Mostrar másÚltima actualización: hace 1 día
Oferta promocionada
Senior Product Manager (Specialist Efficiency)
FrontiersMadrid, Madrid, SPAIN
Who we are We are on a mission to make all science open, enabling the research community to develop the solutions we all need to live healthy lives on a healthy planet.
Frontiers is one of the world...Mostrar másÚltima actualización: hace más de 30 días
Oferta promocionada
Product Sales Especialist
Intrum JustitiaMadrid, Comunidad de Madrid, España
En Intrum, crecerás haciendo la diferencia.Lo harás en un entorno altamente internacional.Y en una cultura de apoyo donde el esfuerzo cuenta.
Misión y objetivo • •Liderar la captación y consolidación ...Mostrar másÚltima actualización: hace más de 30 días
Oferta promocionada
Product Specialist
Lumira Search, , Spain, España
Lumira Search is supporting the recruitment process of a Product Specialist for a cardiovascular medical device manufacturer.
Our client is a well-established brand within coronary and peripheral in...Mostrar másÚltima actualización: hace 9 días
Oferta promocionada
Expert
Innodata Inc.Madrid, Spain
Role : Subject Matter Expert (STEM) – Freelance Location : Spain(Remote – Candidates must be based in Spain).About the Role : We are looking for a.
STEM Subject Matter Expert (SME) from Spain to suppo...Mostrar másÚltima actualización: hace 3 días
Oferta promocionada
Product Support Specialist
AzeneaMadrid, Community of Madrid, España
AZENEA es una red nacional de asesorías que combina la experiencia tradicional con la innovación para ofrecer un servicio excepcional a nuestros clientes : empresas y emprendedores.Combinamos experi...Mostrar másÚltima actualización: hace más de 30 días
Oferta promocionada
Especialista de productos
Auren Personas - Selección & Executive SearchMadrid, Area Metropolitana (comarca), España
Empresa especializada en el desarrollo de dispositivos tecnológicos orientados al servicio de la salud busca.Soporte en el proceso de venta de la tecnología de la empresa : complementar y ayudar a l...Mostrar másÚltima actualización: hace 22 días
Oferta promocionada
Especialista de Producto
Auren PersonasMadrid, Comunidad de Madrid, España
Soporte en el proceso de venta de la tecnología de la empresa : complementar y ayudar a la red de ventas.Relación comercial con clientes : formación y apoyo a clientes en la implantación de nuevas pl...Mostrar másÚltima actualización: hace 24 días
Oferta promocionada
Senior Product Manager (Specialist Efficiency)
Frontiers Media SAMadrid, Comunidad de Madrid, España
Who we are • •We are on a mission to make all science open, enabling the research community to develop thesolutions we all need to live healthy lives on ahealthy planet.
Frontiers is one of the world’...Mostrar másÚltima actualización: hace 1 día
Oferta promocionada
Product Expert
Louzao Mercedes-BenzMadrid, Spain
Desde 1962, en Louzao apostamos por las personas y por el talento que hace posible nuestro crecimiento.Somos una empresa sólida, en constante evolución, que vive con pasión el mundo de la movilidad...Mostrar másÚltima actualización: hace más de 30 días
Oferta promocionada
Expert
TuringMadrid, Spain
Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems.Turing support...Mostrar másÚltima actualización: hace 2 días
Oferta promocionada
Leading Product Development Expert
beBeeLeadershipMadrid, España
Take your career to the next level with a leading consulting firm as a Product Owner.Define and manage product requirements and backlog using Scrum practices.
Engage with stakeholders to gather need...Mostrar másÚltima actualización: hace 1 día
Oferta promocionada
Product Specialist
Biotech Healthcaremadrid, España
Responsible for the inclusion and promotion of the new launch and existing products.Prepare monthly forecasting sheet based on historical data and targets.
Plan and schedule daily visits with existi...Mostrar másÚltima actualización: hace 1 día